Elizabeth Wymore
Santa Cruz,CA
Summary
Dedicated Pharmacy Technician with proven expertise at Independent Pharmacy, enhancing patient satisfaction through effective medication therapy management and workflow optimization. Skilled in drug inventory control and team collaboration, I consistently improved service delivery and operational efficiency, ensuring accurate prescription processing and maintaining compliance with confidentiality standards.
Overview
13
13
years of professional experience
Work History
Pharmacy Technician
Independent Pharmacy
Santa Cruz, CA
09.2015 - Current
- Assisted pharmacists in preparing and dispensing medications accurately.
- Maintained organized inventory of pharmaceuticals and supplies, ensuring availability for patient needs.
- Supported patient interactions by answering questions regarding medication usage and side effects.
- Utilized pharmacy management software for processing prescriptions and managing customer records efficiently.
- Collaborated with healthcare team members to streamline prescription filling processes and improve service delivery.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Pharmacy Technician
Safeway Pharmacy
Santa Cruz, CA
06.2012 - 09.2015
- Assisted pharmacists in preparing and dispensing medications accurately.
- Maintained organized inventory of pharmaceuticals and supplies, ensuring availability for patient needs.
- Supported patient interactions by answering questions regarding medication usage and side effects.
- Utilized pharmacy management software for processing prescriptions and managing customer records efficiently.
- Collaborated with healthcare team members to streamline prescription filling processes and improve service delivery.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Education
Pharmacy Technician
Boston Reed Vocational School
San Jose, CA06.2011
High School Diploma -
Soquel High School
Soquel, CA06.2008
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Drug inventory control
- Medication therapy management
- Point of sale systems proficiency
- Ordering and stocking medications
- Inventory management
Timeline
Pharmacy Technician
Independent Pharmacy
09.2015 - Current
Pharmacy Technician
Safeway Pharmacy
06.2012 - 09.2015
Pharmacy Technician
Boston Reed Vocational School
High School Diploma -
Soquel High School