Elizabeth Bogarde
Mount Laurel,NJ
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
19
19
years of professional experience
Work History
Territory Sales Manager
Genova Diagnostics
09.2018 - Current
- Targets, develops, and maintains relationships with 500+ Medical, Osteopathic, Naturopathic, Chiropractic physicians as well as Advanced Nurse Practitioners, Physician Assistants, Licensed Dietitians, Certified Nutrition Specialist in 5 different states on the east coast
- Consistently meets revenue and order volume targets with double digit year over year growth
- Promotes positive relationships between the company and our physician clients by furthering their scientific knowledge on functional testing in the gastrointestinal, nutrition, endocrine, immunology and genetic space
- Represents the company at professional meetings and conferences by staffing company booths and being available to physicians for educational consultations and support.
Regional Account Manager
Genova Diagnostics
03.2016 - 09.2018
- Manages client activity in assigned territory and proactively communicates with clients regarding revenue, volume order trends, campaigns, lab issues, new products and/or services
- Works together with dedicated Territory Sales Managers to develop strategies to sell tests to new and existing users
- Responsible for growing and managing sales revenue in assigned territory by calling on new and low volume clients to promote products and up-sell products
- Focuses on building sales relationships by regular and on-going interaction with accounts through written contact, telephone, in-person meetings and at various trade shows
- Regularly educates doctors and staff with clinical knowledge of testing options.
Inside Sales- Durable Medical Equipment
Aeroflow Healthcare
01.2015 - 03.2016
- Consistently meeting quota 100% + each month, earning recognition as one of the top sales representatives in the first quarter
- Help patients, doctors, caregivers and case managers select and purchase appropriate durable medical equipment over the phone
- Transition leads through first point of contact to ultimate sale of mobility products
- Create strategic call plans to support sales activities
- Develop and maintain working knowledge of home equipment, insurance guidelines, insurance eligibility, and reimbursement for patients.
Patient Service Representative
Gateway Medical Associates
07.2005 - 01.2015
- Answer phone calls, schedule appointments, assist in patient communications and recalls
- Greet patients in a friendly, professional manner
- Perform duties for the manager, doctors, nurses and drug reps on a daily basis
- Efficiently processes patients through check in and check out by verifying chart documentation and insurance information, accepting and posting payments, preparing, and filing clean claims, authorizing insurance and billing, scheduling referrals, and accurately entering corresponding data into EMR.
Education
BA in Elementary Education & Communications -
PENNSYVANIA STATE UNIVERSITY
University Park, PA05.2013
Skills
- Effective communication
- Time management
- Personable and reliable
- Efficient work ethic
- Problem-solving skills and resourcefulness
- Strong presentation skills
- Customer compassion and care
- Sales Closing
- New Account Development
- Relationship building
Timeline
Territory Sales Manager
Genova Diagnostics
09.2018 - Current
Regional Account Manager
Genova Diagnostics
03.2016 - 09.2018
Inside Sales- Durable Medical Equipment
Aeroflow Healthcare
01.2015 - 03.2016
Patient Service Representative
Gateway Medical Associates
07.2005 - 01.2015
BA in Elementary Education & Communications -
PENNSYVANIA STATE UNIVERSITY
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