Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
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Elizabeth Vanessa Scott

Kountze,TX

Summary

Responsible Waitress with 8 years of experience in fast-paced service settings. Systematic about taking accurate orders, keeping customers happy and supporting team success. Quickly clears and resets tables, restocks supplies and cleans up spills.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Waitress

Nice Guy Ricky's American Grill
Lumberton, TX
04.2023 - 10.2023
  • Performing multiple front-of-house duties
  • Participated in team meetings to discuss new menu items or changes in policy.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Served alcoholic beverages responsibly in accordance with state laws.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Checked back with customers throughout meal service to ensure satisfaction.
  • Replenished beverages when necessary.
  • Utilized POS system to total meal costs and add taxes for final bill calculation.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Assisted other wait staff members in times of heavy customer traffic.
  • Maintained a clean work station by restocking supplies, wiping down counters.
  • Enforced safety guidelines for employees and patrons of the restaurant.
  • Organized take-out orders efficiently according to customer requests.
  • Maintained accuracy while handling payments, giving change and printing receipts for customers.
  • Developed positive relationships with regular customers through friendly conversation.

Key Holder

Jr's Food Mart
Silsbee, TX
11.2022 - 12.2022
  • Ensured store was opened to company policies.
  • Provided customer service including cashiering, merchandising and restocking shelves.
  • Maintained accurate records of merchandise, inventory levels, sales, returns, and staff transactions.
  • Performed daily banking duties such as deposits and withdrawals of funds from registers.
  • Received shipments from vendors and ensured that all products were properly stocked in their designated locations.
  • Identified potential shoplifters through observation of suspicious behavior or activities.
  • Monitored employee performance to ensure adherence to company policies and procedures.

Education

MBA General

Lamar University
Beaumont, TX
05-2025

High School Diploma -

Silsbee High School
Silsbee, TX
06-2016

Skills

  • Effective Customer Upselling
  • Cashiering
  • Staff Monitoring
  • Table Setting Knowledge
  • Phone Orders
  • Station Restocking
  • Excellent Customer Service
  • Order Delivery Practices
  • Money Handling
  • Meal Recommendations
  • Alcoholic Beverage Service
  • Beverage Replenishment
  • Food Safety And Sanitation

Affiliations

  • Ethical Fashion
  • Cooking
  • Health Wellness
  • Book Reading
  • Stock Investment

Certification

  • Food Handler

Certificate Number: L2S-TX-FH-000028467290

Expiration Date: March 2026

  • TABC

Certificate Number: 9436105

Expiration Date: March 2025

Timeline

Waitress

Nice Guy Ricky's American Grill
04.2023 - 10.2023

Key Holder

Jr's Food Mart
11.2022 - 12.2022

MBA General

Lamar University

High School Diploma -

Silsbee High School

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Elizabeth Vanessa Scott