ElJanae Banks
Upland,CA
Summary
Dependable and motivated professional with experience in customer service, receptionist duties, property management support, and inventory organization. California Guard Card (BSIS) holder with strong communication, observation, report writing, and conflict de-escalation skills. Reliable, organized, and comfortable working with the public in fast-paced environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Property Management Assistant
Property Management Support
Inland Empire CA
01.2025 - 05.2026
- Assisted with daily property management tasks and office responsibilities
- Organized tenant records, documents, and property information
- Helped coordinate communication, scheduling, and follow-ups
- Tracked maintenance requests and kept records updated
- Handled sensitive information with professionalism and confidentiality
Inventory Assistant
Various Roles
01.2022
- Organized and tracked inventory to maintain accurate counts
- Assisted with stocking, sorting, and storage organization
- Helped identify supply needs and maintain inventory levels
- Followed procedures carefully while maintaining attention to detail
Babysitter/Nanny
Self Employed Services
Inland Empire CA
02.2021 - 05.2026
- Provided attentive childcare in a safe, nurturing environment.
- Developed engaging educational activities tailored to children's interests.
- Managed daily schedules, including meals, naps, and playtime.
- Provided attentive and nurturing care for children ranging in age from infants to pre-teens
- Created a safe and stimulating environment, ensuring the well-being of children at all times
- Engaged children in educational and recreational activities, promoting their physical, cognitive, and social skills,
- Assisted with homework assignments and provided tutoring support as needed
- Managed daily routines including bathing, dressing, and bedtime rituals
- Implemented behavior management techniques to promote positive discipline strategies while fostering independence in children
- Maintained cleanliness of living areas used by the children including bedrooms, playrooms, kitchen area after meal preparation etc
- Managed houschold tasks such as laundry for the children's clothing bedding toys ele
- Develoned creative arts se crafts nrojects tailored to cach child's interst-
- Encouraged good manners through consistent reinforcement of polite behavior
- Supported emotional well-being by providing a comforting presence during times of distress
- Promoted outdoor playtime for physical exercise through games/sports/activities suitable for different
Receptionist / Store Assistant
Uncle's Clothing Store
08.2023 - 06.2025
- Provided friendly customer service and assisted customers with questions and requests
- Answered phone calls and helped maintain smooth daily operations
- Organized merchandise, restocked items, and assisted with inventory tracking
- Maintained a clean, professional, and welcoming environment
- Supported filing, organization, and basic administrative duties
Education
High School Diploma -
Alta Loma High School
05.2025
Skills
- Customer Service & Client Support
- Front Desk & Reception Operations
- Professional Communication
- Report Writing & Documentation
- Observation & Attention to Detail
- Conflict De-escalation
- Property Management Assistance
- Inventory Tracking & Organization
- Record Keeping
- Teamwork & Problem Solving
- Problem-solving
- Patience and empathy
- Strong work ethic
- Reliability
- Dependability
- Conflict resolution
Certification
California Guard Card (BSIS)
ADDITIONAL INFORMATION
- Valid Driver’s License
- Reliable Transportation
- Flexible Schedule
- Comfortable Working With the Public
Accomplishments
Excelled in all my classes on Honor roll, step team, BSU vice president. Varsity cheer, Girls Flag football, Boys mag football MYr. Dance team, Color guard, and Basketball team
Timeline
Property Management Assistant
Property Management Support
01.2025 - 05.2026
Receptionist / Store Assistant
Uncle's Clothing Store
08.2023 - 06.2025
Inventory Assistant
Various Roles
01.2022
Babysitter/Nanny
Self Employed Services
02.2021 - 05.2026
High School Diploma -
Alta Loma High School