Elke Wheeler
Ithaca,NY
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
3
3
years of professional experience
Work History
Oncology Patient Representative
Cayuga Medical Center
11.2024 - Current
- Provided exceptional customer service to patients and families, addressing inquiries and concerns effectively.
- Coordinated patient appointments and managed scheduling using electronic health record systems.
- Collaborated with medical staff to streamline communication between departments, enhancing patient care coordination.
Pharmacy Technician
CVS Pharmacy
10.2023 - 11.2024
- Processed prescription orders accurately, ensuring compliance with pharmacy regulations and safety protocols.
- Assisted pharmacists in filling prescriptions, managing inventory, and maintaining medication storage areas efficiently.
Customer Experience Advocate
Kinney Drugs
04.2022 - 10.2023
- Assisted customers with inquiries and provided product information to enhance satisfaction.
- Resolved customer complaints through effective communication and problem-solving techniques.
Education
Associate Of Arts And Sciences - Health Sciences
Tompkins Cortland Community College
DrydenHigh School Diploma -
Charles O. Dickerson High School
Trumansburg, NY06.2023
Skills
- Insurance verification
- Scheduling appointments
- Customer service
- Problem-solving
- Friendly and outgoing
- Teamwork and collaboration
Timeline
Oncology Patient Representative
Cayuga Medical Center
11.2024 - Current
Pharmacy Technician
CVS Pharmacy
10.2023 - 11.2024
Customer Experience Advocate
Kinney Drugs
04.2022 - 10.2023
Associate Of Arts And Sciences - Health Sciences
Tompkins Cortland Community College
High School Diploma -
Charles O. Dickerson High School
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