Ella Cedeno
Menomonee Falls,WI
Summary
Skilled in cash handling and addressing customer needs efficiently, enhancing guest satisfaction significantly shown through work at Menards. Demonstrates strong problem-solving abilities and capability for maintaining operational accuracy, contributing to improved customer service experience.
Overview
2
2
years of professional experience
Work History
Restaurant Hostess
Olive Garden
06.2024 - 11.2024
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
- Prepared dining room for service by cleaning, organizing tables, and placing table settings.
Cashier
Menards
06.2022 - 05.2024
- Greeted customers entering the store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions accurately.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at the beginning and end of shifts to maintain accuracy.
Education
High School Diploma -
Menomonee Falls High School
Menomonee Falls, WI06-2024
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Active learning
- Cash handling
- Complex Problem-solving
- Handling complaints
- Table bussing
- Returning Items
Timeline
Restaurant Hostess
Olive Garden
06.2024 - 11.2024
Cashier
Menards
06.2022 - 05.2024
High School Diploma -
Menomonee Falls High School
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