Ella Chuckry
Lakeland,FL
Overview
3
3
years of professional experience
Work History
Sales Lead
Pandora Jewelry
Lakeland, Florida
06.2024 - Current
- Led sales team in promoting jewelry collections and enhancing customer engagement.
- Trained team members on product knowledge and effective sales techniques.
- Analyzed sales data to identify trends and optimize inventory placement.
- Managed customer inquiries, providing exceptional service and personalized recommendations.
- Implemented training sessions to improve team skills in upselling and customer interaction.
- Managed cash register operations using POS system and processed sales and returns.
- Provided training sessions for new employees on sales techniques, procedures.
- Exceeded department expectations for productivity and accuracy levels.
- Analyzed customer feedback to identify areas for improvement in products and services.
- Developed and implemented a successful sales strategy to increase revenue.
- Promoted accessories and cross-sold additional products and services through use of active persuasion.
- Engaged shoppers, providing assistance and information on merchandise and product features.
Team Member
Planet Smoothie
Lakeland, FL
08.2023 - Current
- Collaborated with team members to maintain a clean and organized workspace.
- Followed safety protocols to ensure a safe working environment for all staff.
- Engaged with customers to provide excellent service and address inquiries promptly.
- Stocked inventory and managed supplies to support daily operations effectively.
- Participated in training new team members on standard operating procedures.
- Contributed to team meetings by sharing ideas for improving service delivery.
- Maintained a clean and organized work area throughout shift.
- Operated cash registers to process payments from customers.
- Worked hard to learn required tasks quickly to maximize performance.
- Greeted customers upon entering the store with friendly demeanor.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
Crew Member
Family Fun Center
Lakeland, Florida
10.2022 - 11.2023
- Provided excellent customer service in fast-paced dining environment.
- Handled cash registers and processed customer transactions accurately.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Maintained cleanliness and ensured shelves were consistently stocked during shifts.
- Maintained inventory by restocking merchandise, contributing to efficient store operations.
- Operated scanning equipment to maintain precise records of items processed.
- Resolved customer complaints in a professional manner.
- Interacted pleasantly with guests to deliver quality customer service.
- Drove team success by quickly completing assigned tasks.
Education
High School Diploma -
George Jenkins High School
Lakeland, FL05-2024
Skills
- Customer engagement
- Upselling techniques
- Product knowledge
- Effective communication
- Problem solving
- Team leadership
- Time management
- Social selling
- Hospitality and accommodation
- Merchandise flow
Timeline
Sales Lead
Pandora Jewelry
06.2024 - Current
Team Member
Planet Smoothie
08.2023 - Current
Crew Member
Family Fun Center
10.2022 - 11.2023
High School Diploma -
George Jenkins High School