Ella Cuellar
Frisco,TX
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Associate
Lululemon Athletica
12.2020 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to effectively build rapport and lasting relationships.
Assistant Teacher
Primrose Private School
02.2023 - 06.2023
- Worked with teachers to design lesson plans and coordinate activities for classes, consistently noting successful ideas and identifying areas for improvement.
- Provided one-on-one and group-based learning support to maintain student progress and development.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Performed staff monitoring duties such as overseeing recess, lunch and daily student intake and dismissal.
- Kept records of student progress for teachers and parents and made notes on details such as behavior, grades, comprehension and personal growth.
Store Business Manager
Lululemon Athletica
11.2021 - 03.2022
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
Customer Service Representative
Comet Cleaners
02.2016 - 09.2016
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
Bachelor of Science - Pre-Medicine
University of North Texas
Denton, TX05.2025
Skills
- Complex Problem-Solving
- Professional Development
- Verbal Communication
- Adapt to Diverse Groups
- Multitasking Strengths
- Teamwork and Collaboration
Certification
- First Aid/CPR Certified
Timeline
Assistant Teacher
Primrose Private School
02.2023 - 06.2023
Store Business Manager
Lululemon Athletica
11.2021 - 03.2022
Sales Associate
Lululemon Athletica
12.2020 - Current
Customer Service Representative
Comet Cleaners
02.2016 - 09.2016
Bachelor of Science - Pre-Medicine
University of North Texas