Hostess
Nick's Pizza & Pub
Crystal Lake, IL
07.2024 - Current
- Learned to manage multiple tasks simultaneously, such as seating guests, answering phone calls, and managing reservations
- Enhanced verbal communication skills for interacting with customers and team members effectively
- Gained experience in handling customer complaints and resolving issues diplomatically
- Improved the ability to manage seating arrangements and waitlists efficiently
- Built skills in collaborating with kitchen staff and servers to ensure smooth operations
- Learned to prioritize tasks during busy periods to maintain service quality
- Developed the ability to notice and address customer needs promptly
- Gaining experience with cash registers and processing payments, if applicable
- Becoming familiar with menu items to provide recommendations and answer questions confidently
