Ella Forney
Roanoke,VA
Summary
I am a dedicated and compassionate CNA student currently enrolled at Burton Center of Arts and Technology. In which i demonstrate a strong foundation in healthcare principles coupled with a commitment to excellence. With a keen understanding of caretaking practices and a compassionate attitude towards other, I am able to contribute positively to the healthcare field. As well as the fact I am committed to continuous learning and professional growth, I eagerly embrace challenges and seeks opportunities to expand my skills while providing exceptional care to those in need. Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Hostess
Cast Plates And Pints
02.2024 - Current
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Contributed to team success through effective communication and cooperation with coworkers and management.
Set up Team
St. John Lurtheran Church
09.2022 - Current
- Enhanced machine productivity by performing regular maintenance and calibration tasks.
- Increased production efficiency by troubleshooting and resolving equipment issues promptly.
- Ensured product quality by adhering to strict company guidelines and standards during set-up processes.
- Streamlined workflow with proper organization of tools, materials, and workspaces for easy access and minimal downtime.
Education
No Degree -
Hidden Valley High School
Roanoke, VA05.2025
No Degree - Nursing
Burton Center of Arts And Technology
1760 Roanoke Blvd, Salem, VA 2415305.2025
Skills
- Food Running
- Dining room management
- Server Support
- Guest Engagement
- Team Collaboration
- Telephone reception
- Table Bussing
- Seating arrangements
- Reservation coordination
- Professional Appearance
- Phone Etiquette
- First Aid Training
Certification
- AHA Basic Life support
- AHA Heart Saver First Aid
Timeline
Hostess
Cast Plates And Pints
02.2024 - Current
Set up Team
St. John Lurtheran Church
09.2022 - Current
No Degree -
Hidden Valley High School
No Degree - Nursing
Burton Center of Arts And Technology
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