Ella Gibson
South Jordan
Summary
Friendly and approachable with knack for ensuring customer satisfaction and smooth transactions. Possesses understanding of leveraging skills to maintain organized and efficient operations. Aims to enhance performance and foster a positive working experience.
Overview
1
1
year of professional experience
Work History
Cashier Team Lead
Menchies Yogurt
2024.04 - 2025.05
- Supervised daily cash register operations, ensuring accuracy and efficiency in transactions.
- Trained and mentored new cashiers on customer service protocols and operational procedures.
- Implemented inventory management practices, reducing waste and improving stock availability.
- Resolved customer inquiries and complaints, enhancing overall customer satisfaction experience.
- Maintained cleanliness and organization of the cashier area to comply with health regulations.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
Education
High School Diploma -
Bingham High School
South Jordan, UTSkills
- Customer service
- Team leadership
- Problem-solving
- Cash handling
- Punctual and reliable
- Positive attitude
- Flexible schedule
- Store opening and closing
- Heavy lifting
- Product restocking
Timeline
Cashier Team Lead
Menchies Yogurt
2024.04 - 2025.05
High School Diploma -
Bingham High School