Ella Gonsalves
Portsmouth,RI
Summary
Having worked with restaurant colleagues for three years, I am a motivated busser. Very good at cleaning and organizing and responding quickly, accurately, and professionally to client issues. Dedicated to meeting the needs of the client in order to win their loyalty and overcome complicated challenges. Demonstrated during my time at 15 Point Road Restaurant, Waterfront Dining, a track record of increasing customer satisfaction and productivity. Greatly increased service efficiency by demonstrating excellence in quality assurance and teamwork.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Busser
15 Point Road Restaurant, Waterfront Dining
09.2021 - Current
- Trained new staff in bussing and cleaning procedures.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Monitored and maintained cleanliness, sanitation, and organization according to health and safety standards.
- Provided support during peak hours to ensure smooth service and customer satisfaction.
Intern
Howard Hathaway School
09.2022 - 06.2024
- Interacted with children one-on-one and in small groups to enhance and support learning activities.
- Prepared for lessons by gathering educational materials and setting up equipment.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Supervised children during in-classroom activities and on playground.
- Maintained classrooms by disinfecting and sterilizing surfaces and toys.
- Supported students in developing self-esteem and self-confidence.
Education
High School Diploma -
Portsmouth High School
Portsmouth, RI06.2024
Skills
- Server Support
- Inventory Management
- Quality Assurance
- Team Collaboration
- Resourcefulness
- Verbal and written communication
Accomplishments
- High School Honor Roll 4+ Years
- Short story in the Library of Congress
Certification
- CPR Certified
- Certified Paraprofessional, ParaPro
Timeline
Intern
Howard Hathaway School
09.2022 - 06.2024
Busser
15 Point Road Restaurant, Waterfront Dining
09.2021 - Current
High School Diploma -
Portsmouth High School
- CPR Certified
- Certified Paraprofessional, ParaPro
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