Ella Goodrum
Boone,NC
Summary
Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.
Overview
4
4
years of professional experience
Work History
Hostess
Hickory Tavern
05.2023 - 09.2024
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Assisted servers by bussing tables and running food
Camp Counselor
Camp CrestRidge for Girls
05.2024 - 08.2024
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
Shift Leader
Cold Stone Creamery
03.2021 - 03.2024
- Trained new employees
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Served customers
- Opened and closed store
Education
Bachelor of Science - Nutrition
Appalachian State University
Boone, NC05-2028
Skills
- Customer service
- Effective multitasking
- Patience and empathy
- Phone etiquette
- Greeting guests
- Efficient collaboration
Timeline
Camp Counselor
Camp CrestRidge for Girls
05.2024 - 08.2024
Hostess
Hickory Tavern
05.2023 - 09.2024
Shift Leader
Cold Stone Creamery
03.2021 - 03.2024
Bachelor of Science - Nutrition
Appalachian State University
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