Ella Halbreich
Rancho Santa Margarita ,CA
Summary
Dedicated Guest Service Representative with a proven track record at Wild Rivers Waterpark, excelling in customer-focused interactions and complaint resolution. Detail-oriented and reliable, I trained new team members while ensuring accurate payment transactions. My outgoing nature helped establish strong relationships with guests and colleagues, enhancing overall service quality.
Overview
2
2
years of professional experience
Work History
Guest Service Representative
Wild Rivers Waterpark
Irvine, CA
04.2023 - Current
- Assisted in retail by helping with inventory and guest purchases.
- Helped the Guest Relations team by taking phone calls and managing lost and found.
- Handled payment transactions accurately.
- Resolved guest complaints.
- Worked well with other employees and supervisors inside of the Guest Services team.
- Trained new employees on Guest Services duties.
Education
Trabuco Hills High School
Mission Viejo, CASkills
- Detail-oriented
- Responsible
- Reliable
- Customer-focused
References
- Lori Margolis- (949) 636-9190
- Alicia Schneiders- (562) 708-7422
- Julie McGirr- (949) 466-8049
Timeline
Guest Service Representative
Wild Rivers Waterpark
04.2023 - Current
Trabuco Hills High School