Ella Grace Hanks

• Identified potential clients through market research and cold-calling.
• Generated new business by prospecting potential clients through cold calling techniques.
• Maintained communication with account executives to facilitate development of sales opportunities
• Organized routes efficiently to maximize time management.
• Identified training needs for team members, assisted with new employees' training.
• Collaborated closely with colleagues from my org on stretch assignments.
• Prepared weekly reports on sales activity for management review.
• Provided timely follow-up after initial contact for further customer engagement.
• Tracked progress against goals using CRM software programs such as Salesforce.

• Knocked on doors to solicit sell Solar.
• Communicated clearly and professionally with people of all ages, background, and cultures.
• Delivered presentations to prospects at their houses or other locations as needed.
• Conducted inspections and collected feedback from customers in their homes.
• Researched local areas for new contacts that could potentially be prospected.
• Assisted in developing training materials for new volunteers joining the door-knocking team.
• Participated in team meetings to discuss progress towards organizational objectives and brainstorm new strategies for donor outreach.

• Greeted customers, answered questions and recommended specials to increase profits.
• Operated POS terminals to input orders, split bills and calculate totals.
• Recorded meal selections and transactions in microsystem to deliver prompt service.
• Addressed complaints to kitchen staff and served replacement items.
• Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
• Displayed enthusiasm and knowledge about restaurant's menu and products.
• Provided exceptional service to high volume of daily customers.
• Maintained accuracy while handling payments, giving change and printing receipts for customers.
• Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.

I worked for Brityne Sprauve two and a half wonderful years, her and her children are like my own family. She has 4 children, ages 15, 12, 5, and 3, I cared for them 30-45 hours a week. I picked the children up from school every day, took them home safely, made them a snack, played with them, made a nutritious dinner while ensuring that they were still playing safely, cleaned up after dinner, bathed them, helped brush teeth and put them to bed every night. I regularly implemented healthy habits, taught them to sing songs, and helped them learn to clean up after themselves but still helping them when and if they needed anything! I have stayed with them over night, and sometimes 3 day weekends as well. These children are like my own and they are the ones that really taught me how to be a great nanny!

I worked with the Mendez family for a short but wonderful period of time. There were 3 children, and I cared for them them multiple days a week playing outside, coloring, playing dress up, making food, etc. Due to this originally only being a short term position, near the end of July they no longer required my services since there dad was back from out of town.

• Handled cash and kept track of finances
• Upheld strict quality control policies and procedures during customer interactions.
• Met high productivity standards in processing payments for customers.
• Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
• Assisted with training new cashiers and customer service team members to increase speed of onboarding.
• Assigned tasks to associates to fit skill levels and maximize team performance.
• Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.