Ella Heydmann
Grand Forks
Summary
With excellent leadership and communication skills, adept at managing team dynamics and workflow efficiency. Possesses solid understanding of operational procedures and quality control, paired with proficiency in scheduling and inventory management. Committed to driving team performance and ensuring customer satisfaction.
Overview
3
3
years of professional experience
Work History
Shift Lead
Island Market
05.2022 - Current
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Responded to and resolved customer questions and concerns.
Education
Bachelor of Science - Psychology
University of North Dakota
Grand Forks, ND05.2028
High School Diploma -
Pine Island High School
Pine Island, MN05.2024
Skills
- Customer service focus
- Employee training
- Guest service
- Team motivation
Volleyball
I am a member of the Nodak Club Volleyball team at UND.
Timeline
Shift Lead
Island Market
05.2022 - Current
Bachelor of Science - Psychology
University of North Dakota
High School Diploma -
Pine Island High School
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