Ella Hoover
West Dundee,IL
Summary
At Dixon Dance Academy, I am a well-organized professional equipped with varied experiences with customer service and administration. Knowledgeable about security and efficiency. Dependable and quick-learning with effective communication skills. Able to maintain filing systems and screening and answering numerous phone lines daily.
Overview
1
1
year of professional experience
Work History
Office Manager
Dixon Dance Academy
09.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained confidentiality of information regarding clients and company.
- Responded to inquiries from callers seeking information.
- Corresponded with clients through email, telephone, or postal mail.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Handled cash transactions and maintained sales and payments records accurately.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
Education
High School Diploma -
Elgin Academy
Elgin, IL08.2024
Skills
- Billing
- Office Management
- Relationship Building
- Scheduling Coordination
- Customer Service
- Staff Training
- Mail handling
- Scheduling
Other.
Participated in a two-week summer program at SAIC, gaining knowing and skill in different artistic fields.
Timeline
Office Manager
Dixon Dance Academy
09.2023 - Current
High School Diploma -
Elgin Academy
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