Summary
Overview
Work History
Education
Skills
Volunteer Service
Timeline
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Ella Ignatius

Orchard Park,NY

Summary

Results-driven business professional skilled in effective communication and organization. Experienced in collaborating with diverse teams and managing multiple priorities in fast-paced settings. Focused on enhancing business operations and driving efficiency to meet organizational objectives.

Overview

3
3
years of professional experience

Work History

Customer Service Associate

Panera Bread
Orchard Park, New York
05.2025 - Current
  • Delivered exceptional customer service in a fast-paced café environment.
  • Collaborated with team members to streamline service delivery, improving response times.
  • Enhanced customer relations through friendly, knowledgeable communication, contributing to higher customer satisfaction.
  • Supported service goals by fostering teamwork and maintaining positive work environment, leading to improved team morale.

Convenience Store Associate

Beerz Food Shop
Orchard Park, New York
10.2022 - 05.2025
  • Operated cash register, processed transactions accurately and efficiently.
  • Guided customers in product selection, enhancing satisfaction and informed purchase decisions.
  • Delivered detailed product knowledge to enrich customer shopping experience.
  • Organized shelves to enhance visual appeal and accessibility of merchandise.
  • Collaborated with team members to streamline store operations and improve service quality.
  • Ensured cleanliness and adherence to safety standards throughout store environment.

Education

Bachelor of Science - Financial Planning And Wealth Management

John Carroll University
University Heights
05-2029

High School Diploma -

Buffalo Academy of The Sacred Heart
Williamsville, NY
05-2025

Skills

  • Effective communication
  • Team collaboration
  • Problem solving
  • Time management
  • Multitasking
  • Project management
  • Negotiation

Volunteer Service

  • Whitney Young PreK-8 School
  • Windermere Boulevard Elementary School

Timeline

Customer Service Associate

Panera Bread
05.2025 - Current

Convenience Store Associate

Beerz Food Shop
10.2022 - 05.2025

Bachelor of Science - Financial Planning And Wealth Management

John Carroll University

High School Diploma -

Buffalo Academy of The Sacred Heart
Ella Ignatius