Summary
Overview
Work History
Education
Skills
Timeline
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Ella Janzen

Oceano,CA

Summary

Energetic Busser/Hostess with 3 years of experience in fast-paced environments. Committed to managing guest expectations and maximize satisfaction. Well-versed in staying on top of guest needs and delivering fast, friendly service.

Overview

3
3
years of professional experience

Work History

Busser

Ada's Fish House
Pismo Beach, CA
06.2023 - Current
  • Presented menus to patrons to answer questions about offered items and make suitable recommendations.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Arranged place settings with clean napkins and tableware to prepare for incoming guests.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Set up tables in between patrons to reduce wait times.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.

Server

Splash Cafe
Pismo Beach, CA
06.2022 - 06.2023
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Identified needs of customers promptly and efficiently.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Took orders using POS Toast System.
  • Organized order tabs to distribute through kitchen and service area.

Hostess/Busser

Dels Pizzeria
Pismo Beach, CA
03.2021 - 03.2022
  • Distributed menus to guests, led to tables and gave initial information about service staff.
  • Assisted other departments when needed such as bussing tables or delivering food orders.
  • Served as point-of-contact for resolving guest complaints or special requests.
  • Managed dining room layout to maximize efficiency of staff members.
  • Checked dining and serving areas to verify proper cleanliness and readiness for guests.

Education

Associate of Science - Nursing

Cuesta College
San Luis Obispo, CA
05-2025

High School Diploma -

Arroyo Grande High School
Arroyo Grande, CA
06-2023

Skills

  • Guest Relations
  • Inventory Management
  • Table Bussing
  • Regulatory Compliance
  • Professional Appearance
  • Performance Improvement
  • Cleaning Procedures

Timeline

Busser

Ada's Fish House
06.2023 - Current

Server

Splash Cafe
06.2022 - 06.2023

Hostess/Busser

Dels Pizzeria
03.2021 - 03.2022

Associate of Science - Nursing

Cuesta College

High School Diploma -

Arroyo Grande High School

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Ella Janzen