Summary
Overview
Work History
Education
Skills
Timeline
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Ella Johnson

Winona,MS

Summary

Proactive Server, Bartender, and Restaurant Hostess with diverse experience in hospitality and landscaping. Demonstrated expertise in customer service, cash handling, and maintaining clean, organized workspaces. Known for enhancing guest experiences, improving team efficiency, and training new team members on best practices.

Overview

2
2
years of professional experience

Work History

Server

Hi Point Stake House
04.2024 - Current
  • Demonstrated strong multitasking skills
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system
  • Collaborated with team members
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Bartender

Hi Point Stake House
04.2024 - Current
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Maintained a clean and organized workspace.
  • Enhanced overall guest experience.
  • Improved team morale and efficiency.

Restaurant Hostess

Hi Point Stake House
04.2024 - Current
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Completed daily side work and opening and closing duties without fail.
  • Answered phone calls to take orders, give information and document reservations.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.

Landscaper

Jada's Garden, LLC
05.2022 - Current
  • Trained new team members on best practices in landscaping techniques ensuring consistent quality across all projects.
  • Performed seasonal maintenance tasks such as pruning, aeration, fertilization, and mulching to promote plant health and longevity.
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
  • Prepared soil for planting and sowing.
  • Maintained gardening tools by replacing blades and fluids.

Education

Bachelor of Arts - Psychology

Winona State University
Winona, MN
05.2027

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Professional Appearance
  • Hospitality service expertise
  • Memory retention
  • Cleanliness standards
  • Menu Memorization
  • Food Running
  • High-volume dining
  • Order Accuracy

Timeline

Server

Hi Point Stake House
04.2024 - Current

Bartender

Hi Point Stake House
04.2024 - Current

Restaurant Hostess

Hi Point Stake House
04.2024 - Current

Landscaper

Jada's Garden, LLC
05.2022 - Current

Bachelor of Arts - Psychology

Winona State University

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Ella Johnson