Dru Franks
Hamilton,AL
Summary
Dynamic leader with a proven track record at AutoZone, enhancing operational efficiency and sales growth through effective team management and customer service. Skilled in warehouse management and maintaining equipment, demonstrating a strong work ethic and adaptability. Achieved significant improvements in productivity and customer satisfaction, leveraging both hard and soft skills to exceed targets.
Overview
5
5
years of professional experience
Work History
Parts Sales Manager
AutoZone
09.2021 - Current
- Conducted regular performance evaluations of staff members, identifying areas for improvement and providing constructive feedback.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed daily operations, including budgeting, scheduling, and reporting activities related to parts sales.
- Oversaw merchandising efforts within the store, ensuring that products were displayed effectively to maximize visibility and stimulate sales growth.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Addressed escalated customer issues promptly, implementing solutions that satisfied both the client's needs and company policies.
Landscaper
Avery Landscaping
05.2021 - 09.2021
- Maintained grounds by trimming, weeding, and general clean-up.
- Performed planting, watering, mulching, and edging of lawns.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Constructed hardscape elements like patios, walkways, retaining walls, outdoor kitchens, fire pits, water features for enhanced functionality of outdoor spaces.
- Managed inventory of tools, equipment, and materials to ensure proper allocation of resources for each project.
Produce Associate
Shoppers Value Foods
08.2019 - 05.2021
- Stocked fruits and vegetables and removed old or poor quality products.
- Maintained high standards of cleanliness throughout the produce department, adhering to all health code regulations for food handling.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Enhanced customer satisfaction by providing efficient, friendly service and maintaining a clean, organized produce section.
Education
No Degree - Business Administration And Management
Bevill State Community College
Sumiton, AL12.2025
Skills
- Operational Efficiency
- Warehouse Management
- Task Delegation
- Sales Reporting
- Strong Work Ethic
- Heavy Lifting
- Using hand tools
- Flexible and Adaptable
- Maintaining equipment
- Equipment Maintenance
References
Samantha Page (Store Manager at AutoZone)
Phone: (256) 980-8832
Heath Avery (Owner of Avery Landscaping)
Phone: (205) 468-5026
Timeline
Parts Sales Manager
AutoZone
09.2021 - Current
Landscaper
Avery Landscaping
05.2021 - 09.2021
Produce Associate
Shoppers Value Foods
08.2019 - 05.2021
No Degree - Business Administration And Management
Bevill State Community College
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