Ella Montano
Ventura ,CA
Summary
Experienced in fast-paced, high-pressure environments, with a strong background in customer service and childcare. Skilled at multitasking, clear communication, and providing attentive care while maintaining composure in stressful situations. Proven ability to work collaboratively with diverse teams, manage responsibilities with accuracy, and ensure safety and comfort for individuals under care.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
The Yard Bar and Grill
Ventura , CA
02.2025 - Current
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Took orders from customers accurately and in a timely manner.
- Maintained records of transactions made during shift as required by law or company policy.
- Provided excellent customer service to ensure satisfaction.
Babysitter
Private Care
Ventura , CA
01.2023 - Current
- Maintaining a positive attitude while being patient and understanding with the children.
- Engaging in age-appropriate activities like reading stories or playing games.
- Developing creative ways to encourage learning through everyday experiences.
- Remaining alert at all times while caring for multiple children simultaneously.
Hostess/Food Runner
Stout Burgers
Ventura , CA
06.2023 - 01.2024
- Greeted customers and provided them with menus.
- Greeted guests warmly upon arrival, seating them promptly.
- Communicated clearly with kitchen staff regarding customer orders.
- Verified reservations and wait times with customers.
Education
Associate of Arts - Social And Behavioral Sciences
Ventura College
Ventura, CA05-2025
High School Diploma -
Ventura High
Ventura, CA06-2023
Skills
- Customer service
- Conflict resolution
- Time management
- Team collaboration
- Event planning
- Lesson planning
- Active listening
- Critical thinking
- Effective communication
- Patience and empathy
Certification
CNA license Jul 2025
EMT license Jul 2025
AHA BLS provider Jan 2025
Clincal Experience
- Helped residents with activities of daily living
- Use of EKG
- Use of Glucometer
- Patient Assessment
- Wound care
- Vitals
References
References available upon request.
Timeline
Server
The Yard Bar and Grill
02.2025 - Current
Hostess/Food Runner
Stout Burgers
06.2023 - 01.2024
Babysitter
Private Care
01.2023 - Current
Associate of Arts - Social And Behavioral Sciences
Ventura College
High School Diploma -
Ventura High
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