Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Ella Ober

Ankeny,IA

Summary

Dynamic professional with proven expertise in relationship building and communication, developed at Vector Marketing Company and other organizations. Notable achievements include enhancing customer service through innovative sales strategies and effective training methodologies. Skilled in cold calling and active listening, consistently achieving high client satisfaction and fostering team collaboration. Aiming to leverage these strengths to drive growth and success in future roles.

Overview

1
1
year of professional experience

Work History

Salesperson

Vector Marketing Company
Ankeny, IA
10.2024 - Current
  • Developed a customer base through cold calling and networking.
  • Placed orders and answered customer questions in-person, through email, and over phone to maximize customer service.
  • Performed regular follow-ups with clients to ensure satisfaction with purchases.
  • Collaborated with team members to develop effective sales plans.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

Trainer

Target
Ankeny, IA
06.2024 - Current
  • Adapted teaching methods according to the needs of individual learners or groups.
  • Used role-playing, lectures, and simulations to present information in variety of instructional techniques and formats.
  • Managed multiple projects simultaneously while adhering to tight deadlines.
  • Worked collaboratively across departments to deliver comprehensive, effective training sessions.

Barista

Smokey Row
Ankeny, IA
12.2023 - 06.2024
  • Memorized official and off-menu coffee and tea preparations.
  • Completed opening and closing duties such as cleaning the store before leaving each day.
  • Described menu items to customers and suggested appealing products.
  • Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.

Education

Some College (No Degree) - Marketing

Iowa State University
Ames, IA

Some College (No Degree) - Marketing

Des Moines Area Community College
Ankeny, IA

Some College (No Degree) - Entrepreneurial Studies

Iowa State University
Ames, IA

Skills

  • Relationship building
  • Customer service
  • Cold calling
  • Active listening
  • Networking
  • Planning and coordination
  • Group and individual instruction
  • Efficient communication

Affiliations

  • The Salt Company
  • Youth group leader
  • High school leader for a girls group for 2 years
  • Volleyball team captain
  • Volunteer at Letters of Love

Timeline

Salesperson

Vector Marketing Company
10.2024 - Current

Trainer

Target
06.2024 - Current

Barista

Smokey Row
12.2023 - 06.2024

Some College (No Degree) - Marketing

Iowa State University

Some College (No Degree) - Marketing

Des Moines Area Community College

Some College (No Degree) - Entrepreneurial Studies

Iowa State University

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Ella Ober