ELLA REEVE
Fort Myers
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Hostess
Duffy's Sports Bar and Grill
07.2023 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts
- Answered customer questions about hours, seating, and menu information
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival
Farm Technician Intern
Marine Education Inituitive
09.2024 - 03.2025
- Enhanced farm productivity through timely maintenance and repair of farm equipment and machinery.
- Collaborated with other team members to complete daily tasks efficiently and maintain a safe work environment.
- Participated in community outreach events promoting awareness about sustainable agriculture practices and highlighting the farm''s contributions.
- Successfully managed greenhouse operations including temperature control, pruning, and disease management for healthier plants.
- Performed routine quality checks on harvested crops ensuring market-ready produce meeting industry standards.
Team Member
Loveboat Home Made Ice Cream
04.2022 - 04.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety
- Learned all required tasks quickly to maximize performance
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods
- Contributed to team success by completing jobs quickly and accurately
Education
Associate of Science - Environmental Science Technology
Palm Beach State College
Boca Raton, FL08-2026
Skills
- Customer Service
- Team Collaboration
- Multitasking Proficiency
- Effective time management
- Team player mentality
- Phone etiquette
- Patience and empathy
- Customer service expertise
- Interactive communication skills
Certification
- ServSafe
Timeline
Farm Technician Intern
Marine Education Inituitive
09.2024 - 03.2025
Hostess
Duffy's Sports Bar and Grill
07.2023 - Current
Team Member
Loveboat Home Made Ice Cream
04.2022 - 04.2023
Associate of Science - Environmental Science Technology
Palm Beach State College
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