Summary
Overview
Work History
Education
Skills
Websites
Additionallanguages
Activities
Certification
Languages
Affiliations
Timeline
Generic

Ella Sanders

Tampa,USA

Summary

Enthusiastic and motivated Communication major, with Spanish speaking skills, seeking a position to contribute strong organizational and interpersonal skills. Collaborative leader with a dedication to partnering with coworkers to promote an engaged, empowering work culture. Hardworking student with excellent observational, organizational and communication skills.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Guest Services Associate

The Florida Aquarium
Tampa, USA
03.2024 - Current
  • Responsible for conducting ticket sales at the ticket windows or guest services to all aquarium guests, including handling cash, debits, checks and credit card sales
  • Assists team members in achieving customer service objectives
  • Delivers extraordinary customer service to all aquarium guests and internal customers
  • Assumes a leadership role when action is required and influences other employees to perform at their best
  • Helps build and maintain positive relationships, and acts as a key player on the team who is looked to for guidance

Social Media Marketing Intern

Guide link Center
Iowa City, USA
06.2024 - 08.2024
  • Created posts for social media platforms (Facebook, Instagram) to help foster a relationship between Guidelink and the community and promote events
  • Utilized Canvas to create unique and compelling posts to draw viewers in
  • Created an Instagram account for Guidelink, and tracked insights on following, likes, comments, and shares

Sales Associate

Altar'd State
Palm Beach Gardens, USA
09.2021 - 01.2022
  • Recognized for high sales revenue by building strong rapport with customers and recommending appropriate products based on their needs
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment
  • Assisted in Inventory management
  • Trained new staff members on company policies, product information, and sales techniques for a seamless onboarding experience
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge

Manager

Brad's Pad Pizza
West Point, USA
03.2021 - 07.2021
  • Increased team productivity by implementing streamlined processes and effective communication strategies
  • Conducted new employee orientation
  • Cooked, served, prepped, and delivered food to customers
  • Managed cash register, responsible for opening and closing
  • Enhanced customer satisfaction by resolving disputes promptly and ensuring high-quality service

Office Assistant

Gary Sanders Masonry
West Point, USA
04.2020 - 07.2021
  • Managed front office reception and phone calls
  • Enhanced office efficiency by managing employee logbooks, organizing files, and maintaining a clean workspace
  • Processed employee timecards
  • Created a digital library of paper documents

Education

Bachelor of Arts - Communications, Linguistics

University of South Florida
Tampa, FL
12.2024

High School -

Central Lee High School
Donnellson, IA

Skills

  • Customer service
  • Efficiency
  • Creative Writing
  • Time Management
  • Critical Thinking
  • Accountability
  • Communication
  • Team Leadership
  • Inventory
  • Guest Relations
  • Problem-solving skills
  • Social Media Platforms

Additionallanguages

Spanish, Professional Working

Activities

  • Member/Advocate, Rich Love Mental Health club, USF
  • High School Varsity Basketball Captain, Central Lee High School
  • Founder of Student Advocacy Club, Central Lee High School
  • Member of Spanish Club 2017-2021, Central Lee High School

Certification

  • Digital Marketing Sciences Certificate: Ziplines Education
  • NAUI Worldwide Open Water SCUBA cerftification

Languages

Spanish
Professional

Affiliations

  • Volunteer at Keep Pinellas Beautiful

Timeline

Social Media Marketing Intern

Guide link Center
06.2024 - 08.2024

Guest Services Associate

The Florida Aquarium
03.2024 - Current

Sales Associate

Altar'd State
09.2021 - 01.2022

Manager

Brad's Pad Pizza
03.2021 - 07.2021

Office Assistant

Gary Sanders Masonry
04.2020 - 07.2021

Bachelor of Arts - Communications, Linguistics

University of South Florida

High School -

Central Lee High School

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Ella Sanders