Ella Vasquez
Portland
Summary
Successful Merchandise Manager at Aerie By American Eagle Outfitters with a proven track record in driving sales through strategic merchandising and exceptional customer service. Skilled in leadership and training, I foster high-performing teams while optimizing inventory management and quality to enhance store performance and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Merchandise Manager
Aerie By American Eagle Outfitters
Corpus Christi
10.2023 - Current
- Created and evaluated merchandise reports to execute essential merchandising strategies aimed at optimizing presentation and increasing sales.
- Directed and contributed to the productive handling of all merchandise through shipment processing, floor sets, and replenishment systems, while adhering to stockroom standard operating procedures.
- Cultivated strong relationships with associates to foster a high-performing team and a customer-centric culture.
- Implemented team training on brand guidelines, ensuring consistent brand identity throughout customer service, sales, and operations.
- Consistently assessed and provided ongoing performance feedback through coaching, touch bases, and performance reviews.
- Facilitated high-quality customer service through oversight of team performance during shifts.
- Supported the supervisor in the execution of short- and long-term store business plans to drive results and maximize opportunities.
- Recruited, hired, developed, and retained talent to ensure the store is sufficiently staffed to meet the needs of the business.
Recreation Leader
City of Portland
Portland
05.2022 - 11.2022
- Supervised groups of up to 160 children under the age of 12, from arrival through departure.
- Provided clear instructions to activity and program participants to deliver fun and maintain safety.
- Encouraged engagement through creative learning activities and team building exercises.
- Developed positive and productive relationships with kids, parents, and staff.
- Kept track of allergies and dietary restrictions, verifying correct meals/snacks were given to campers.
- Maintained clean, safe, and sanitary environment for all campers to enjoy.
Education
BBA - Business Management
Texas A&M University
Corpus Christi05-2026
Skills
- Customer service
- Employee training
- SOP enforcement
- Team leadership
- Staff development
- Task delegation
- Conflict resolution
- Communication skills
- Inventory management
- Sales analysis
Accomplishments
- Top LOD for Q4 2024. I produced top sales results from October through December for my store.
Timeline
Merchandise Manager
Aerie By American Eagle Outfitters
10.2023 - Current
Recreation Leader
City of Portland
05.2022 - 11.2022
BBA - Business Management
Texas A&M University
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