Overview
Work History
Education
Skills
volunteer experience
Professional Affiliation
Certification
Timeline
Generic

Ella Zahm

Overview

5
5
years of professional experience
1
1
Certification

Work History

Server

The Custard Stand (Seasonal)
05.2019 - Current
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Sport Official

YMCA
01.2024 - Current
  • Improved game fairness by enforcing rules and regulations consistently.
  • Ensured player safety by monitoring gameplay and addressing potential hazards promptly.
  • Collaborated with other officials to ensure accuracy in rulings and adherence to established guidelines.

Education

Bachelor of Science - KSR Teacher Licensure

Eastern Illinois University
Charleston
05.2025

Skills

  • Adapting
  • Time Management
  • Organization
  • Planning

volunteer experience

  • Jefferson Elementary 5th-6th Girl's Basketball Coach 2021-2023
  • Jefferson Elementary 5th-6th Boy's Basketball Coach 2024
  • Vice President of EIU Pickleball Club 2023-2024
  • Special Olympics 2021-2023
  • IAPHERD Power Point Presentations-Assisted Dr. Ronspies

Professional Affiliation

  • IAPHERD Member

Certification

  • CPR Certified 2024

Timeline

Sport Official

YMCA
01.2024 - Current

Server

The Custard Stand (Seasonal)
05.2019 - Current

Bachelor of Science - KSR Teacher Licensure

Eastern Illinois University

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Ella Zahm