Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ella Grace Robalino

Fairfield,CT

Summary

I am a reliable, well rounded worker, with outstanding customer service skills and definitely work well with others. I can welcome customers and provide customer assistance when needed. I am easily approachable and I am open to take on responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Server

Perkins Restaurant & Bakery
05.2021 - 08.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Answered customers' questions, recommended items, and recorded order information.

Front Counter Cashier

Via Napoli
04.2019 - 08.2022
  • Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
  • Greeted customers and responded to requests for information.
  • Processed credit card, EBT, and gift certificate payments with electronic computer system.
  • Organized items on shelves to help customers locate products easily and quickly.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Operated register system to process new purchases, item returns, and merchandise exchanges.

Education

Bachelor of Science - Nursing

Sacred Heart University
Fairfield, CT
05.2027

Skills

  • Customer Service
  • Money Handling
  • Teamwork and Collaboration
  • Time Management
  • Customer Assistance
  • Problem-Solving
  • Conflict Resolution
  • Stocking and Receiving
  • Regulatory Compliance

Timeline

Server

Perkins Restaurant & Bakery
05.2021 - 08.2023

Front Counter Cashier

Via Napoli
04.2019 - 08.2022

Bachelor of Science - Nursing

Sacred Heart University

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Ella Grace Robalino