Summary
Overview
Work History
Education
Skills
Timeline
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Ellanora Albrecht

Saint Charles,MO

Summary

Dynamic and resourceful professional with extensive experience at GoJet Airlines, excelling in emergency procedures and delivering exceptional customer service. Proven ability to enhance passenger loyalty through effective communication and critical thinking. Adept at flexible workforce management, ensuring optimal service in high-pressure environments. Committed to maintaining safety and satisfaction in all interactions.

Overview

7
7
years of professional experience

Work History

Flight Attendant

GoJet Airlines
St Louis, Missouri
09.2022 - Current
  • Responded promptly and professionally to medical events, security concerns, and operational irregularities, executing established emergency protocols.
  • Delivered high-quality service to passengers in all cabin classes, contributing to repeat customer loyalty and positive post-flight surveys as the only flight attendant on board.
  • Collaborated seamlessly with diverse crew members, adapting to changing schedules, service procedures, and inflight emergencies.

Retail Sales Associate

Beauty Brands
Wentzville, Missouri
07.2021 - 09.2022
  • Recommended and sourced merchandise aligned with customer needs and preferences.
  • Assisted customers on sales floor, ensuring a welcoming and helpful atmosphere.
  • Stocked shelves and conducted inventory to maintain optimal product availability.
  • Ensured store environment remained clean and organized, adhering to safety standards.

Fulfillment Expert

Target
Dardenne Prairie, Missouri
10.2019 - 03.2021
  • Managed inventory processes to ensure stock accuracy and availability.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Restaurant Service Team Member

Panda Express
St. Louis, Missouri
11.2018 - 09.2019
  • Delivered exceptional customer service in a fast-paced dining environment.
  • Performed cashier duties such as accepting payments, issuing receipts, and providing change when necessary.
  • Utilized problem-solving skills to resolve conflicts between customers or employees.

Education

High School Diploma -

Liberty High School
St. Louis, Missouri
05.2021

Skills

  • Flexible workforce management
  • Food and beverage service
  • Resource allocation
  • Hospitality expertise
  • Critical thinking skills
  • Emergency procedures knowledge
  • First aid administration

Timeline

Flight Attendant

GoJet Airlines
09.2022 - Current

Retail Sales Associate

Beauty Brands
07.2021 - 09.2022

Fulfillment Expert

Target
10.2019 - 03.2021

Restaurant Service Team Member

Panda Express
11.2018 - 09.2019

High School Diploma -

Liberty High School