Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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Rosemarie de Castro

Rosemarie de Castro

Las Vegas,NV

Summary

Experienced people, operations, and talent leader with a proven track record of developing strategic vision and honing leadership skills in diverse environments ranging from large corporations to start-ups. Demonstrated ability to drive successful business partnerships, effectively manage teams, and implement impactful people planning strategies. Recognized for innovative problem-solving abilities and a strong commitment to driving success and fostering growth. Thrives in fast-paced environments, particularly those that prioritize strategic HR initiatives and employee engagement. Possesses expertise in talent management, conflict resolution, and organizational development. Seeking to leverage these skills in a new field, bringing a fresh perspective and unwavering dedication to fostering positive workplace dynamics.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Flight Attendant

United Airlines
10.2023 - Current
  • Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
  • Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
  • Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
  • Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.

Founder

Embrace
12.2020 - Current
  • Company Overview: a wellness company
  • Met with clients to assess their health needs and presented programs available
  • Coached client behaviors such as lifestyle changes which can improve their health
  • Provided ongoing resources to clients in order to prevent relapse
  • Educated clients about lifestyle choices that supports health and wellness
  • A wellness company

Sr. Human Resources Business Consultant

DeleteMe, Inc.
04.2022 - 05.2023
  • Administered employee benefits programs as well as with benefits enrollments, plan changes and benefit related claims, prepared and conducted benefits meetings
  • Conducted benefits orientations and explained benefits enrollment systems, prepared and distributed benefits enrollment materials and documented administrative procedures for benefit enrollments
  • Served as primary contact with carriers and third-party administrators, responds to benefits inquiries from employees relating to status changes, plan provisions, and other general inquiries
  • Processed leave of absence requests, disability paperwork, FMLA, medical and personal leaves
  • Implemented and integrated a new ATS for a seamless candidate and onboarding experience
  • Oversaw the implementation and optimization selection processes focused on meeting the growing needs of the organization
  • Built the complete life cycle recruitment process, candidate sourcing and assessment, employment branding, candidate experience, standardization of recruitment policies, and procedures
  • Built and scaled the organization's onboarding process
  • Built relationships with various communities, societies, and organizations to attain the visionary goal to achieve DE&I for the company
  • Built a progressive talent strategy and roadmap, partnering closely across the Company's executive staff and cross-functional partners
  • Designed the operational infrastructure needed for efficient and effective talent programs and systems at scale
  • Achieved 21% improvement in employee engagement by introducing HR metrics and client scorecards to monitor progress

Sr. Talent Acquisition Partner

Avantor Sciences
09.2021 - 04.2022
  • Served as a business lead driving creation, development, and management of key strategies such as high volume/kaizen events, escalation process, and tactics
  • Strategized with HR Business Partner and upper level management to attract quality candidates
  • Implemented a wide variety of approaches for multi-faceted recruitment strategy such as partnering with local schools, community, referral program, and academic skills program
  • SME on 'one offs' open requisitions such as Chemical Engineers, Chemist, R&D Engineers, etc
  • Partnered with compensation department on compensation analysis and justification for above market rate index candidates
  • Organized, managed, and implemented virtual events such as networking, career/job fairs
  • Defined recruiting metrics and monitor overall health, performances, and effectiveness of the team and processes
  • Researched, developed, recommended, and executed creative strategies to foster the organizations diversity goals
  • Trained, coached, and led Sourcing Specialist and Talent Attraction Specialist on recruiting tactics and strategies

Sr. HR Business and Talent Partner

Ease
07.2018 - 04.2020
  • Worked closely with the management team on all diversity initiatives involving recruitment to ensure fairness in hiring practices
  • Spearheaded and launched company-wide onboarding and offboarding process including security initiatives
  • Onboarded all new hires from start date including system data input and training management
  • Managed employee benefits through benefits admin system and managed all updates and announcements
  • Sole recruiter during company's hypergrowth mode and took charge of staffing all open positions which included organizing open house events, coordinating job fairs, and high-volume sourcing and interviewing
  • Developed and delivered New Hire Training Program and Curriculum
  • Constructed career leveling/pathing for each department which including creating job descriptions for each position
  • Analyzed each position to ascertain scope of employee responsibilities and requirements
  • Reviewed, developed, and launched a relevant compensation plan for each department
  • Executed full scope of HR administration, developing and implementing best practices and sound business operations through policy and procedure
  • Analyzed and launched updated employee handbook/team guide which complied with federal and state laws
  • Streamlined HR functions, report on HR metrics, enhanced workforce retention, termination process and risk as well as ensure staff wellness and compliance regulations
  • Head of company's first ever Engagement Committee and led company-wide team building events, volunteer work, and events

Sr. Technical Recruiter/Account Executive

Wiseconnect, Inc.
01.2015 - 01.2017
  • Sourced, interviewed, and placed technical candidates for main clients
  • Worked with primary accounts to place over 250+ staff on various assignments
  • Collaborated with hiring managers to understand the needs and roles to be filled; reviewed job descriptions and open requisitions
  • Build and manage strong candidate pipelines through the use of social media, job boards, and innovative and inclusive sourcing tactics

Human Resources Manager

Evervalley Healthcare Facilities.
01.2010 - 01.2015
  • Managed employee benefits programs as well as with benefits enrollments, plan changes and benefit related claims, prepare and conduct benefits meetings
  • Conducted benefits orientations and explained benefits enrollment systems, prepared and distributed benefits enrollment materials and documented administrative procedures for benefit enrollments
  • Served as primary contact with carriers and third-party administrators, responded to benefits inquiries from employees relating to status changes, plan provisions, and other general inquiries
  • Implemented and revised company's compensation program including creating a career pathing program
  • Developed, revised, and recommended company policies to ensure compliance with federal and state laws

Education

Human Resources Management -

Southern New Hampshire University

Skills

  • Benefits administration
  • HR analytics
  • Diversity and inclusion
  • Recruitment strategies
  • Employee retention
  • Talent management
  • Onboarding programs
  • Compensation design
  • Workforce planning
  • Career pathing
  • Employee surveys
  • Succession planning
  • Employee engagement
  • Leadership coaching
  • Policy implementation
  • Legal compliance
  • Retention strategies

Accomplishments

  • Achieved 67% improvement in employee engagement by introducing HR metrics and candidate scorecards to monitor progress
  • Led all recruitment efforts globally, taking the company from 60+ employees to almost 200 employees in less than 6 months
  • Increased offer acceptance ratio and candidate pipeline to 56% by effectively implementing an impressionable candidate experience and utilizing various strategies and tactics
  • Successfully filled over 500+ requisitions for a single division within a three year timeframe
  • Reduced voluntary turnover to 73% in the non-exempt employee category and 30% in core management roles
  • Established diversity and inclusion for small to mid-sized companies
  • Specialized in building and scaling the Human Resources and Talent department

Certification

  • Basic Life Support Certification (BLS)
  • CPR/AED Certification
  • Certified Health and Life Coach
  • Associate Professional in Talent Development (APTD) - Association for Talent Development
  • AIRS Certified
  • Human Resources: Job Structure and Design


Timeline

Flight Attendant

United Airlines
10.2023 - Current

Sr. Human Resources Business Consultant

DeleteMe, Inc.
04.2022 - 05.2023

Sr. Talent Acquisition Partner

Avantor Sciences
09.2021 - 04.2022

Founder

Embrace
12.2020 - Current

Sr. HR Business and Talent Partner

Ease
07.2018 - 04.2020

Sr. Technical Recruiter/Account Executive

Wiseconnect, Inc.
01.2015 - 01.2017

Human Resources Manager

Evervalley Healthcare Facilities.
01.2010 - 01.2015

Human Resources Management -

Southern New Hampshire University

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Rosemarie de Castro