Ellarie Barber
Summary
Aspiring healthcare administration professional with a strong foundation in health sciences and hands-on experience in operations, client support, and administrative coordination. Currently pursuing a Master’s in Healthcare Administration to deepen knowledge in leadership, strategic planning, and organizational development. Committed to improving workflow efficiency, enhancing the patient experience, and supporting high-quality care within healthcare settings. Recognized for excellent communication, problem-solving abilities, and collaborative teamwork, with a consistent drive for continuous learning and professional growth. Seeking an administrative or clinical support role where I can contribute to efficient operations and positive patient outcomes.
Overview
5
5
years of professional experience
Work History
Clinic Service Representative
Henry Ford Health
Jackson, MI
01.2026 - Current
- Facilitated patient scheduling and appointment management to enhance clinic efficiency.
- Coordinated communication between patients and healthcare providers to ensure seamless care delivery.
- Trained new staff on clinic procedures, enhancing team performance and service quality.
- Demonstrated attention to detail in maintaining accurate patient records while adhering to HIPAA regulations for privacy protection.
- Handled a high volume of incoming phone calls efficiently, answering questions related to appointments, referrals, medical records, and general clinic information.
- Facilitated timely referrals between primary care physicians and specialists according to established protocols.
Barista Manager
SOAR Cafe and Farms
Jackson, MI
05.2025 - 01.2026
- Managed daily front-of-house operations, ensuring efficient service and high customer satisfaction.
- Created staff schedules, coordinated shift coverage, and prioritized workflow during peak hours.
- Trained and supervised employees on communication, service standards, and workplace procedures.
- Resolved customer concerns professionally, demonstrating strong service and interpersonal skills.
- Maintained organized inventory records and coordinated supply ordering to support uninterrupted operations.
- Ensured consistent cleanliness and adherence to safety guidelines in a regulated environment.
Event Programmer
Spring Arbor University-Student Leadership
Spring Arbor, MI
07.2023 - 05.2025
- Coordinated event logistics, including scheduling, room setup, and communication across multiple departments.
- Developed timelines, checklists, and tracking systems to support organized planning and execution.
- Communicated with staff, faculty, and vendors to ensure clear expectations and smooth operations.
- Managed onsite event operations and resolved emerging issues with a professional, solution-oriented approach.
- Created planning documents, proposals, and materials with strong attention to detail and accuracy.
Therapy Support Assistant
Orthopaedic Rehab Specialists
Jackson, MI
05.2024 - 03.2025
- Prepared treatment rooms and equipment to ensure a clean, safe, and patient-ready clinical environment.
- Assisted therapists during patient sessions by providing instruction, support, and clear communication.
- Maintained basic documentation and upheld strict HIPAA standards in all patient interactions.
- Monitored and replenished clinical supplies to support efficient daily workflow.
- Educated patients on home exercise programs, reinforcing understanding to promote adherence and positive outcomes.
Customer Service and Operations Associate
Jerome Country Market
Brooklyn, MI
10.2021 - 05.2023
- Answered incoming phone calls, provided information, and routed inquiries using clear and professional communication.
- Scheduled customer drop-offs and pick-ups, coordinating times and details to maintain smooth daily operations.
- Maintained and organized inventory, restocked shelves, and monitored supply levels to support workflow efficiency.
- Assisted customers in a fast-paced environment, resolving questions and ensuring a positive service experience.
Personal Trainer
Spring Arbor University
Spring Arbor, MI
08.2024 - 05.2025
- Conducted fitness assessments and maintained organized documentation of client progress.
- Developed customized training programs and communicated instructions clearly to support client goals.
- Built positive client relationships through consistent support, communication, and professionalism.
- Provided education on wellness, safety, and proper technique in a clear, patient-focused manner.
Education
Bachelor of Science - Health and Exercise Science
Spring Arbor University
Spring Arbor, MI12-2025
Master of Healthcare Administration -
Spring Arbor University
Spring Arbor, MI11-2026
Skills
- Administrative support
- Scheduling and calendar coordination
- Multi-line phone management
- Data entry and documentation
- Patient communication
- Customer service
- Conflict resolution
- HIPAA compliance
- Clinical workflow support
- Insurance verification
- Teamwork and collaboration
- Multitasking
- Microsoft (Outlook, PowerPoint, Excel, Word, Teams)
- EMR training and experience with Epic
Timeline
Clinic Service Representative
Henry Ford Health
01.2026 - Current
Barista Manager
SOAR Cafe and Farms
05.2025 - 01.2026
Personal Trainer
Spring Arbor University
08.2024 - 05.2025
Therapy Support Assistant
Orthopaedic Rehab Specialists
05.2024 - 03.2025
Event Programmer
Spring Arbor University-Student Leadership
07.2023 - 05.2025
Customer Service and Operations Associate
Jerome Country Market
10.2021 - 05.2023
Master of Healthcare Administration -
Spring Arbor University
Bachelor of Science - Health and Exercise Science
Spring Arbor University