Elle McCrackin
Holland
Summary
Dynamic professional with a proven track record in customer service and relationship building, honed at World Market and as a Childcare Provider. Excelled in sales development and educational program creation, boosting customer and parental satisfaction through exceptional service and tailored instruction. Skilled in teamwork, collaboration, and leveraging both problem-solving abilities and a professional demeanor to achieve results.
Overview
4
4
years of professional experience
Work History
Sales Associate
World Market
10.2023 - 08.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Childcare Provider
Families In The Community
05.2020 - 08.2024
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed age-appropriate activities and crafts to engage children.
- Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
- Communicated regularly with parents regarding their child''s achievements or concerns while offering guidance on home-based support strategies.
- Implemented daily routines to establish consistency, helping children transition smoothly between activities.
- Increased parental satisfaction, providing detailed daily reports on child progress and activities.
- Strengthened children's early literacy and math skills with engaging, educational activities.
- Developed personalized learning plans for children, improving educational outcomes with tailored instruction.
- Used positive reinforcement techniques to promote patience and other good behaviors in children.
Education
Bachelors in Business - Business With Concentration in Human Resources
Hope College
Holland, MI05-2028
Skills
- Customer service
- Teamwork and collaboration
- Relationship building
- Time management
- Money handling
- Problem-solving skills
- Cash register operation
- Product sales
- Professional demeanor
- Sales development
- Business development
- Positive and professional
Timeline
Sales Associate
World Market
10.2023 - 08.2024
Childcare Provider
Families In The Community
05.2020 - 08.2024
Bachelors in Business - Business With Concentration in Human Resources
Hope College
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