Elle Phinney
Edinboro,PA
Summary
Offering strong interpersonal skills and passion for customer service, well-suited to thrive in busy and dynamic environment. Brings ability to quickly learn and adapt, combined with effective communication and organizational abilities. Ready to use and develop communication and multitasking skills in Waitress or Bartender role.
Overview
3
3
years of professional experience
Work History
Admissions
Waldameer Park & Water World
Erie, PA
06.2026 - 09.2026
- Provided support to the Admissions Director in carrying out various projects aimed at increasing undergraduate enrollments.
- Contributed to development of admissions materials, ensuring clarity and accuracy.
- Contributed to the development of admissions materials, ensuring clarity and accuracy.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Worked flexible hours across night, weekend, and holiday shifts.
- Developed and maintained courteous and effective working relationships.
Team Lead
Panera Bread
Erie, PA
01.2026 - 06.2026
- Led a team to optimize service efficiency during peak hours.
- Led team to optimize service efficiency during peak hours.
- Coordinated inventory management to ensure product availability and reduce waste.
- Delivered exceptional customer service in a fast-paced environment.
- Operated kitchen equipment and maintained the cleanliness of workstations.
- Prepared food items according to standardized recipes and safety guidelines.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Became familiar with products to answer questions and make suggestions.
- Addressed guest needs, questions, or concerns to create an optimum experience onboard.
- Operated cash register to ring up final bill and process various forms of payment.
Hostess, Food Runner, Servers Assistant
Flour
Brecksville
11.2025 - 12.2025
- Greeted and sat guests
- Cleared and organized tables in an efficient manner
- Delivered food to guests
Hostess, Food Runner, Dishwasher, Servers Assistant
Masu
Brecksville
11.2025 - 12.2025
- Assisted waiters in the preparation and delivery of food promptly
- Efficiently cleaned and organized tables as needed while rapidly multitasking and managing other needs of the servers in a time-effective manner
- Cleared dishes after guests departed and took tableware to the washing station
- Sanitized each table area to prepare for the next guests
- Completed end-of-shift cleaning duties to maximize dining area cleanliness
- Wash dishes using dish machine or manually
- Stack dishes and utensils for next use
Hostess, Servers Assistant, Garde Manger Chef
Carpe Raci
Brecksville
07.2024 - 02.2025
- Assisted waiters in the preparation and delivery of food promptly
- Efficiently cleaned and organized tables as needed while rapidly multitasking and managing other needs of the servers in a time-effective manner
- Cleared dishes after guests departed and took tableware to the washing station
- Sanitized each table area to prepare for the next guests
- Completed end-of-shift cleaning duties to maximize dining area cleanliness
- Wash dishes using dish machine or manually
- Stack dishes and utensils for next use
Crew Member
Dairy Queen
Parma
08.2023 - 07.2024
- Take orders from customers and input items into the computer system
- Maintain a fast speed of service, especially during rush hours
- Assemble orders depending on order type in bags or on trays
- Count cash for change, starting cash drawer and end of day
- Clean station thoroughly during and after each shift
- Respond to guest questions, concerns and complaints
- Arrival on time for shift and stay until shift completion
Education
BBA - Marketing
Pennwest Edinboro
Edinboro, PA05-2029
High School Diploma -
Ohio Digital Learning School
Maumee, OH06-2025
Skills
- Client support
- Professional demeanor
- Empathetic communication
- Decision-making
- Customer service
- Proactive approach
- Self-confidence
- Strategic planning
Timeline
Admissions
Waldameer Park & Water World
06.2026 - 09.2026
Team Lead
Panera Bread
01.2026 - 06.2026
Hostess, Food Runner, Servers Assistant
Flour
11.2025 - 12.2025
Hostess, Food Runner, Dishwasher, Servers Assistant
Masu
11.2025 - 12.2025
Hostess, Servers Assistant, Garde Manger Chef
Carpe Raci
07.2024 - 02.2025
Crew Member
Dairy Queen
08.2023 - 07.2024
BBA - Marketing
Pennwest Edinboro
High School Diploma -
Ohio Digital Learning School