Ellecia Tovar
Lakewood,CO
Summary
Diligent professional with nearly four years of banking experience and over a decade of customer service experience seeking to further my skills at your establishment.
Overview
9
9
years of professional experience
Work History
Bank Teller
Credit Union of Denver
Lakewood, CO
07.2021 - Current
- Manages high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balances cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answers customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Establishes trust with clients by maintaining confidentiality and protecting sensitive financial information.
Cashier/Customer Service Representative
Goodwill Industries International, Inc.
Denver, CO, USA
12.2018 - 05.2019
- Greet and provide assistance to all customers and donors
- Retain knowledge on all current promotional events and sales
- Build and maintain effective quality working relationships with management, co-workers, customers, and donors
- Handle all financial transactions at the register
Kids' Club Attendant
24 Hour Fitness
Littleton, CO, USA
05.2016 - 08.2017
- Provide a safe and fun environment for the children attending the Kids' Club
- Assist parents with any inquiries they may have concerning their child or the club itself
- Demonstrate ongoing patience and poise when interacting with others, especially small children
- Create strong connections with the kids joining the Kids' Club and their parents
Cashier
Walmart Inc.
Sherman, TX, USA
10.2015 - 03.2016
- Receive payment by cash, check, credit cards, vouchers, or automatic debits
- Assist customers by providing information and resolving challenges as they arise
- Execute professional and friendly encounters with customers while bagging their items
Education
English
TRINITY UNIVERSITY
San Antonio, TX02.2018
High School Diploma -
COLORADO ACADEMY
Denver, CO06.2015
Skills
- Spanish speaking - conversational
- Proficient computer navigational skills
- Strong organizational and multitasking abilities
Timeline
Bank Teller
Credit Union of Denver
07.2021 - Current
Cashier/Customer Service Representative
Goodwill Industries International, Inc.
12.2018 - 05.2019
Kids' Club Attendant
24 Hour Fitness
05.2016 - 08.2017
Cashier
Walmart Inc.
10.2015 - 03.2016
High School Diploma -
COLORADO ACADEMY
English
TRINITY UNIVERSITY