Ellen Horn
Ambler,PA
Summary
Qualified graduate and emerging professional eager to build industry career. Quick learner with great people skills and focus on problem-solving. Handles complex assignments without complaint and works great under pressure.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Server
Sweet Briar Cafe
Ambler, PA
04.2013 - Current
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Education
Associate of Applied Science - Nursing
Montgomery County Community College
Blue Bell, PA08.2022
Skills
- Team Player
- PPE Guideline Compliance
- Conflict and Complaint Resolution
- Privacy and Confidentiality
- Monitoring Vital Signs
- Supporting Daily Living Needs
- Clear Patient Communication
- Accurate Documentation
- Medication Side Effect Knowledge
- Compassionate and Caring
- EMR Systems and EHR Software
- Suicide Prevention
Certification
- Pennsylvania Nursing Liscense
- BLS, American Heart Association- expires 03/2023
- Question Persuade Refer Suicide Prevention Certification - expires 01/2025
Timeline
Server
Sweet Briar Cafe
04.2013 - Current
Associate of Applied Science - Nursing
Montgomery County Community College
- Pennsylvania Nursing Liscense
- BLS, American Heart Association- expires 03/2023
- Question Persuade Refer Suicide Prevention Certification - expires 01/2025
Similar Profiles
Lyla WilliamsLyla Williams
Greenhouse Worker at Sweet Briar CollegeGreenhouse Worker at Sweet Briar College
Ellery BeelendorfEllery Beelendorf
Mathematical Projects at Sweet BriarMathematical Projects at Sweet Briar
Cristina Diaz EspinozaCristina Diaz Espinoza
Lead Toddler Teacher at Sweet Briar Child Development CenterLead Toddler Teacher at Sweet Briar Child Development Center