Summary
Work History
Education
Skills
Timeline
Generic

Ellen Johnson

Fontana,CA

Summary

Dynamic Executive Assistant with a proven track record at Patria Church, excelling in operations management and event planning. Recognized for enhancing workflow efficiency and fostering team collaboration. Adept at maintaining confidentiality and providing exceptional executive support, driving impactful community engagement initiatives and improving organizational processes.

Work History

Executive Assistant

Patria Church
  • Coordinated schedules and appointments for senior leadership, ensuring efficient time management.
  • Managed correspondence and communications, maintaining professionalism and confidentiality.
  • Assisted in organizing church events, enhancing community engagement and participation.
  • Developed and maintained filing systems, improving document retrieval efficiency.
  • Prepared meeting agendas and minutes, ensuring clarity in communication among stakeholders.
  • Conducted research for special projects, providing valuable insights to leadership decisions.
  • Collaborated with team members to streamline office operations and improve workflow processes.
  • Handled confidential and sensitive information with discretion and tact.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
  • Served as a liaison between departments to facilitate effective communication throughout the company.
  • Organized and coordinated conferences and monthly meetings.
  • Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
  • Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
  • Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
  • Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
  • Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
  • Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
  • Improved office efficiency by implementing new filing systems and document management processes.
  • Collaborated on special projects to improve overall business operations within the organization efficiently.
  • Facilitated training and onboarding for incoming office staff.
  • Developed strong relationships with vendors leading to improved contract terms resulting in cost savings for the company.
  • Enhanced efficiency of meeting outcomes by preparing detailed minutes and action items.
  • Enabled timely project completion by coordinating resources and timelines across multiple departments.
  • Fostered positive work environment, organizing team-building activities and events.

Women’s Ministry

Patria Church
  • Collaborated with other ministry leaders to create cohesive programming that addressed the needs of all age groups within the community.
  • Partnered with local schools and organizations, expanding the reach and impact of church youth ministry programs.
  • Enhanced children''s spiritual growth by developing and implementing engaging ministry programs.
  • Mentored new ministry associates, providing guidance on effective pastoral care techniques and best practices.
  • Mentored ministry leaders and staff members, encouraging professional development to enhance their skills and effectiveness in their roles.
  • Organized successful events for the children''s ministry, leading to increased community outreach and involvement.
  • Inspired creativity within the congregation by regularly sharing stories of how God was working through the arts ministry in people''s lives.
  • Recruited a diverse team of volunteers from various backgrounds, fostering an inclusive atmosphere within the ministry setting.
  • Managed a team of pastoral care volunteers, providing training and support to ensure effective ministry.
  • Collaborated with ministry staff to create a welcoming environment for all youth members to foster lasting connections.
  • Secured resources for youth ministry activities, managing budget effectively to maximize impact.
  • Promoted a culture of continuous improvement by regularly evaluating ministry effectiveness and implementing strategic adjustments as needed.
  • Enhanced campus ministry presence by organizing and leading weekly small group meetings.
  • Instituted comprehensive training programs for lay ministry leaders equipping them with the necessary skills to meet the needs of congregation members.
  • Built a robust volunteer network to support various ministry initiatives, resulting in increased member involvement.
  • Encouraged resource stewardship by assisting in budget management for various ministry departments.
  • Mentored young leaders within the ministry by providing guidance on faith development, leadership skills, and personal growth opportunities.
  • Managed inventory levels for supplies needed in various ministry areas, maintaining cost-effective purchasing practices.
  • Established clear expectations for behavior and conduct within youth group settings, maintaining a safe space for all participants involved in student ministry activities.
  • Strengthened campus ministry community through the organization of various events, retreats, and service projects.

Operations Support Specialist

Mercury Insurance Co
01.1990 - 2006
  • Supported daily operations by coordinating schedules and managing resources efficiently.
  • Assisted in troubleshooting operational issues, ensuring minimal disruption to workflow.
  • Maintained accurate records of inventory levels, contributing to effective supply chain management.
  • Collaborated with team members to streamline processes and improve service delivery standards.
  • Implemented standard operating procedures that enhanced operational efficiency and compliance.
  • Analyzed operational data to identify trends, providing insights for process improvements.
  • Led initiatives to enhance customer support services, improving overall satisfaction ratings.
  • Identified areas for improvement in current processes, proposing innovative solutions that led to cost savings and increased efficiency.
  • Managed daily operations, including scheduling shifts, tracking inventory levels, and ensuring adequate staffing to meet business demands.
  • Conducted regular audits of operational procedures for compliance with industry regulations and company policies, mitigating potential risks before they escalated into larger issues.
  • Created and maintained well-organized electronic and hard copy files to support business processes.
  • Participated in operations team meetings to coordinate and assign project management tasks.
  • Reduced error rates in data entry tasks by implementing a thorough quality control process.
  • Analyzed and evaluated operational issues and determined cost-effective solutions.
  • Maintained detailed records of all activities related to operations support functions for easy reference during internal audits or regulatory reviews.
  • Enhanced employee satisfaction by initiating program for recognizing outstanding performance.

Education

Associate of Science - Counseling Ministry

Life Pacific University
San Dimas, CA

Skills

  • Operations management
  • Schedule coordination
  • Inventory management
  • Data analysis
  • Process improvement
  • Project management
  • Document organization
  • Confidentiality maintenance
  • Event planning
  • Team collaboration
  • Communication skills
  • Training and mentoring
  • Executive support
  • Office management
  • Strong problem solver
  • Meticulous attention to detail
  • Customer Service-oriented
  • Expense reporting
  • Scheduling
  • Professional and mature

Timeline

Operations Support Specialist

Mercury Insurance Co
01.1990 - 2006

Executive Assistant

Patria Church

Women’s Ministry

Patria Church

Associate of Science - Counseling Ministry

Life Pacific University
Ellen Johnson