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Open To Work
Elley Thornton
Chambersburg,United States
Work Preference
Summary
Shift Leader at Flynn Group – Wendy’s, experienced in cash management, team supervision, and daily store operations. Proven track record of improving customer satisfaction through strong problem-solving skills and efficient inventory control, reducing waste and boosting profitability. Skilled in training employees on food safety, quality standards, and operational procedures. Personable and motivated, with strong communication and organizational abilities that support a positive work environment and high team productivity.
Overview
3
3
years of professional experience
Work History
Shift Leader
Flynn Group - Wendy’s
07.2022 - Current
- Supported team in daily operations to ensure efficient workflow.
- Assisted in training new team members on safety procedures and operational tasks.
- Monitored inventory levels and communicated restock needs to management.
- Maintained cleanliness and organization of work areas to uphold safety standards.
- Managed inventory levels, optimizing stock usage to reduce waste and enhance profitability.
- Resolved customer complaints effectively, enhancing overall satisfaction and loyalty.
- Conducted regular safety audits, promoting a safe working environment for all staff members.
- Completed cash and credit card transactions accurately using POS software.
- Supervised daily operations to ensure compliance with quality and service standards.
- Supervised daily operations to ensure efficient workflow and high-quality customer service.
- Trained and mentored team members on best practices and operational standards.
Education
Bachelor of Arts - Business Management
Wilson College
Chambersburg, PA05-2028
High School Diploma -
Chambersburg Area Senior High School
Chambersburg, PA05-2024
Skills
- Cash management
- Effective team leadership
- Problem-solving
- Customer service skills
- POS system operation
- Inventory counts
- Sales and upselling
- Shift paperwork completion
- Food safety
- Effective multitasking
- Problem-solving abilities
- Teamwork
- Customer service focus
Interests
Languages
Spanish
Elementary
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Microsoft
Timeline
Shift Leader
Flynn Group - Wendy’s
07.2022 - Current
Bachelor of Arts - Business Management
Wilson College
High School Diploma -
Chambersburg Area Senior High School