Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
Generic

Elli Gandolfo

Watsonville,CA

Summary

Pre-med student with ten years of restaurant experience and two years in the birthing field. Looking for my next step, with a passion for helping others in any way possible. Strong interpersonal skills, and focus on unity. Easily adaptable to a plethora of work environments, and a drive to be accountable and dependable.Stout interest in personable work and humans' ability to be impactful on each other.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Server

Dream Inn Santa Cruz
Santa Cruz
11.2023 - Current
  • Adapted quickly on spot to various scenarios efficiently and professionally.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.

Birth and Postpartum Doula

Independant
Santa Cruz, CA
01.2023 - Current
  • Assisted with light housekeeping tasks such as laundry or meal preparation around the home.
  • Provided emotional support and physical comfort measures to laboring mothers.
  • Educated women on birth options, positive strategies and unique health issues.
  • Closely monitored mother's health, comfort and emotional states before, during and after labor for births.
  • Educated parents on infant care basics such as diapering, swaddling, bathing, feeding and soothing.
  • Created a safe environment for new parents by providing resources such as lactation consultants, doulas, therapists.
  • Developed individualized birth plans with mothers based on health concerns, desires and fears.
  • Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.

House Manager

Airbnb
Santa Cruz, CA
06.2018 - 11.2021
  • Responded to requests from guests regarding housekeeping needs.
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Communicated with customers about requests for additional supplies or cleaning services.
  • Generated reports to track occupancy rates, revenue, expenses, and other metrics related to hosting.
  • Analyzed customer feedback to identify areas for improvement in services offered.
  • Collected payment by processing credit card transactions.
  • Organized and maintained a clean, safe, and inviting environment for guests.

Education

Some College (No Degree) - Pre Nursing

Cabrillo College
Aptos, CA

Some College (No Degree) - Birthing Doula

Pro Doula Academy
San Francisco, CA

Skills

  • Crisis management
  • Customer service
  • Birth planning
  • Infant care education
  • Patient advocacy
  • Multitasking and organization
  • Flexible and adaptable
  • Cultural competence
  • Calm under pressure
  • Conflict resolution
  • Emotional support
  • Health education

Affiliations

  • Co-ed softball
  • volunteer work

Certification

  • Birthing and labour doula
  • Cpr certification for adult and children
  • serve safe
  • food handlers

References

References available upon request.

Timeline

Server

Dream Inn Santa Cruz
11.2023 - Current

Birth and Postpartum Doula

Independant
01.2023 - Current

House Manager

Airbnb
06.2018 - 11.2021

Some College (No Degree) - Pre Nursing

Cabrillo College

Some College (No Degree) - Birthing Doula

Pro Doula Academy

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Elli Gandolfo