Ambitious and personable individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
7
7
years of professional experience
Work History
Assistant Account Manager
Matter
07.2022 - 11.2023
Built client relationships by acting as liaison between customer service and sales teams.
Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
Maintained high standards of customer service by answering pricing, availability, use and credit questions accurately.
Recorded accurate and efficient records in customer database.
Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Quoted prices, credit terms and other bid specifications.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
High Fashion and Editorial Model
Various Clients
05.2017 - 09.2023
Worked for over 20 editorial and advertising clients, including Gucci, Madewell, and Burberry
Forged constructive relationships with photographers, creative directors and fashion professionals for productive working environments.
Adapted quickly to changing environments for continued professionalism under pressure.
Remained focused, motivated and professional throughout long shoots and events.
Secured repeat bookings through outstanding professionalism and versatility.
Education
High School Diploma -
Tacoma School Of The Arts
Tacoma, WA
06.2017
Skills
Teamwork and Collaboration
Interpersonal Communication
Processing Payments
Opening and Closing Procedures
Business Growth and Retention
Resume
1.0.4, Ellia Resume 2023.docx - Google Docs, MM/DD/YY
Senior Clinical Manager - Integrated Care at Centerlight Healthcare / Matter of CareSenior Clinical Manager - Integrated Care at Centerlight Healthcare / Matter of Care