Summary
Overview
Work History
Education
Skills
Resume
Timeline
Generic

Ellia Coggins

Brooklyn,NY

Summary

Ambitious and personable individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

7
7
years of professional experience

Work History

Assistant Account Manager

Matter
07.2022 - 11.2023
  • Built client relationships by acting as liaison between customer service and sales teams.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
  • Maintained high standards of customer service by answering pricing, availability, use and credit questions accurately.
  • Recorded accurate and efficient records in customer database.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Quoted prices, credit terms and other bid specifications.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

High Fashion and Editorial Model

Various Clients
05.2017 - 09.2023
  • Worked for over 20 editorial and advertising clients, including Gucci, Madewell, and Burberry
  • Forged constructive relationships with photographers, creative directors and fashion professionals for productive working environments.
  • Adapted quickly to changing environments for continued professionalism under pressure.
  • Remained focused, motivated and professional throughout long shoots and events.
  • Secured repeat bookings through outstanding professionalism and versatility.

Education

High School Diploma -

Tacoma School Of The Arts
Tacoma, WA
06.2017

Skills

  • Teamwork and Collaboration
  • Interpersonal Communication
  • Processing Payments
  • Opening and Closing Procedures
  • Business Growth and Retention

Resume

1.0.4, Ellia Resume 2023.docx - Google Docs, MM/DD/YY

Timeline

Assistant Account Manager

Matter
07.2022 - 11.2023

High Fashion and Editorial Model

Various Clients
05.2017 - 09.2023

High School Diploma -

Tacoma School Of The Arts
Ellia Coggins