Elliana McAee
Hesperia,United States
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
3
3
years of professional experience
Work History
Barista
Meijer
Fremont, MI
06.2023 - Current
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Waitress
Brewworks
Fremont, MI
02.2022 - 05.2023
- Greeted and welcomed customers, providing them with menus.
- Ensured that all orders were taken correctly and in a timely manner.
- Provided excellent customer service to guests, ensuring they had an enjoyable experience.
- Delivered food items to customers at their tables in a friendly, courteous manner.
- Checked back with customers during meals to ensure satisfaction with food and service.
- Answered questions about menu selections and made recommendations when requested.
- Processed payments accurately using cash registers or point-of-sale systems.
- Bussed tables quickly and efficiently while maintaining a neat appearance of the dining area.
- Replenished condiments, utensils, napkins, straws as necessary throughout shift.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
Ride Operator
Michigan's Adventure
Muskegon, MI
05.2021 - 08.2021
- Ensured safety of guests by enforcing ride and park policies.
- Assisted with loading, unloading, and securing passengers on rides.
- Maintained cleanliness of rides and surrounding area.
- Performed daily inspections of rides according to company guidelines.
- Monitored guest behavior while riding attractions.
- Operated control panels for ride systems and monitored audio and visual equipment.
- Collaborated with team members to ensure smooth operation of all attractions.
- Greeted customers upon arrival at the entrance gates.
- Inspected ride vehicles and equipment before opening it to the public.
- Performed regular tests on rides and documented results accurately.
- Resolved customer complaints in a professional manner.
Education
Hesperia High School
Hesperia, MI05-2022
Skills
- Team Training
- Emergency Procedures
- Safety Procedures
- Equipment Operation
- Technical knowledge
- Menu Memorization
- Complex Problem-Solving
- Performance Improvement
- Professional Appearance
- Cash Handling
- Team Collaboration
Timeline
Barista
Meijer
06.2023 - Current
Waitress
Brewworks
02.2022 - 05.2023
Ride Operator
Michigan's Adventure
05.2021 - 08.2021
Hesperia High School
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