Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Ellie DeZonna

Northbrook,IL

Summary

Energetically contributed to Sunset Ridge Country Club's dining excellence, showcasing exceptional customer service and a strong work ethic. Expert in safe food handling and maintaining professional appearance, I elevated guest experiences by ensuring seamless coordination with kitchen staff and supporting team members, significantly enhancing service quality and efficiency.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Server

Sunset Ridge Country Club
05.2023 - 08.2023
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.

Server

The Glen Club
06.2022 - 08.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Education

Bachelor of Arts - Psychology

Michigan State University
East Lansing, MI
01.2025

Skills

Strong Work Ethic

Exceptional customer service

Cash Handling

Guest Engagement

Professional Appearance

Safe Food Handling

Food safety understanding

Tableside Etiquette

Reliable and Responsible

Cool Under Pressure

Certification

ServSafe Certification- Food Handler

Timeline

Server

Sunset Ridge Country Club
05.2023 - 08.2023

Server

The Glen Club
06.2022 - 08.2022

Bachelor of Arts - Psychology

Michigan State University

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Ellie DeZonna