Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ellie Flett

Issaquah

Summary

Recent college graduate with a bachelor's degree in English. Dynamic Shift Lead with a strong focus on customer service and team management. Proven ability to enhance operational efficiency and train staff effectively. Skilled in cash handling and multitasking, consistently delivering exceptional service while maintaining safety standards. Recognized for optimizing workflow and ensuring high-quality customer experiences.

Overview

3
3
years of professional experience

Work History

Shift Lead

Jamba
09.2023 - 09.2024
  • Supervised team members to ensure efficient daily operations and excellent customer service.
  • Resolved customer concerns promptly and maintain a positive environment.
  • Assisted in inventory management, ensuring accurate stock levels and organization.
  • Handle opening and closing duties, including cash management.

Crew Member

Jamba
02.2022 - 09.2023
  • Prepared smoothies and food items according to company standards.
  • Collaborated with team members to provide exceptional customer service.
  • Supported inventory management by restocking supplies as needed.
  • Assisted in maintaining cleanliness and organization of work areas.

Education

Bachelor of Arts - English (Creative Writing Emphasis)

Western Washington University
Bellingham, WA
06-2025

Skills

  • Customer service focus
  • Leadership and team management
  • Time management and multitasking
  • Cash Handling

Timeline

Shift Lead

Jamba
09.2023 - 09.2024

Crew Member

Jamba
02.2022 - 09.2023

Bachelor of Arts - English (Creative Writing Emphasis)

Western Washington University

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