Elizabeth Gomez
Surprise,AZ
Summary
To secure a challenging position in a reputable organization to expand learnings, knowledge, and skills Diligent Supervisor with proven ability to manage and lead teams effectively. Successfully implemented process improvements that enhanced operational efficiency and team productivity. Demonstrated strong problem-solving and communication skills to drive team success.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Supervisor
United Parcel Services
08.2020 - Current
- Train, develop, and hold workgroups responsible for safety, production, and attendance
- Impacts the organization by contributing to the continued growth and profitability of UPS by maintaining the highest standards for account productivity, accuracy, customer service, organization, communication, cooperation, and safety
- Provide innovative and effective leadership and cultivates a functional working relationship with all levels of personnel throughout the organization
- Meet or exceed all established standards for accuracy and productivity
- Management of department resources to ensure maximum output, accuracy, and efficiency always
- Ensure that all department and/or corporate policies and procedures are communicated, understood, and adhered to
- Implement employee personal development plans as required to ensure the continuing professional growth of department personnel
- Ensure that all department employees receive specific and detailed orientation, skills and safety training, appropriate materials and information, regular evaluations, and pro-active coaching to support their continued development
- Establish and maintain an aggressive cross-training program within the department to promote development, enhance flexibility, and ensure backup coverage of vital functions and processes
- Function as an effective liaison and advocate on all levels to ensure that employee, department, and corporate needs are addressed in a timely and productive manner
- Responsible to ensure that all employees always adhere to safety policies and procedures, operating in full compliance with department, station, corporate and OSHA requirements
- Coordinates, prioritizes, and schedules activities related to the collection, processing, storage, transportation, and disposal of university generated hazardous waste; coordinates the hazardous waste land fill program
- Coordinates an environmental sampling program, which includes hazardous materials, wastewater, groundwater, and soil, ensuring federal, state, and local regulatory requirements are met
- Generates and maintains appropriate documentation and record keeping meeting environmental regulations
- Advises faculty, staff and students regarding proper waste management techniques and provides recommendations for appropriate action upon request
- Coordinates response to chemical hazardous materials incidents at university facilities, directing appropriate resources of staff, equipment, and expertise to mitigate hazards and address the emergency properly and safely
- Develops and presents educational training sessions to faculty, staff and students regarding hazardous waste handling and other environmental compliance programs
- Interacts with hazardous waste disposal vendors to facilitate efficient, cost effective and timely off-site transportation and disposal of hazardous wastes
- Research treatment and disposal technologies to identify viable methods required that meet anticipated regulatory changes and/or proper handling of atypical, difficult to dispose of waste materials
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Package Handler
United Parcel Services
12.2013 - 05.2020
- Load packages into delivery trucks
- Always adhere to company safe package handling standards
- Unload trucks as arrive and ensure packages are stored correctly
- Always follow proper postal routing guidelines
- Operate mechanical equipment to move larger package shipments
Maintenance Tech Supervisor
Arizona State University
12.2013 - 05.2017
- Inspecting facilities periodically to determine problems and necessary maintenance
- Preparing weekly maintenance schedules and allocate work
- Recruiting, supervising, and training maintenance technicians
- Inspect facilities periodically to determine problems and necessary maintenance
- Prepare weekly maintenance schedules and allocate work
- Recruit, supervise and train maintenance technicians
- Hire and supervise tradesmen during installations, repairs, or maintenance (electricians, plumbers etc.)
- Inspect and maintain building systems (heating, ventilation etc.)
- Contribute to development of maintenance budget and ensure compliance
- Monitor inventory of materials and equipment
- Participate in coordination of projects (e.g., renovations)
- Ensure adherence to quality standards and health and safety regulations
- Oversaw daily operations of department, ensuring smooth workflow and timely completion of tasks.
Education
Bachelor of Science - Criminal Justice Administration - Emphasis; Intelligence Studies
NORTHERN ARIZONA UNIVERSITY
Flagstaff, AZ12.2024
AA - Administration Criminal Justice System
Rio Salado College
Tempe, AZ10.2024
AA - BUSINESS FUNDAMENTALS
PERCIPIO CPE
San Francisco, CA10.2024
IT Professional Fundamentals - Operating Systems
PLIRALSGHT
San Francisco, CA10.2024
Honors society -
Phi Theta Kappa
Tempe, AZ10.2024
Skills
- Communication
- Conflict Resolution
- Leadership
- Critical Thinking
- Learn to adapt
- Troubleshooting
- Interpersonal Skills
- Diversity and Generational Differences in the Workplace
Certification
- Embracing a Growth Mindset Experience - Berkeley Haas
- Aligning Team Priorities - ExecOnline
- Communicating with Impact Experience - ExecOnline
- Simplifying Complex Decision-Making - Yale School of Management
- Telling a Compelling Data Story - University of Virginia
- Communicating for Influence - Tuck Executive at Dartmouth
- Managing Your Visibility - Tuck Executive Education at Dartmouth
- Optimizing Team Collaboration - The Wharton School
- Strengthening Self-Advocacy Experience - UC Berkeley
- Leading Difficult Conversations - ExecOnline
- Managing Uncertainty for Managers - ExecOnline
- Enhancing Organizational Data Capabilities - IMD
- Achieving Peak Productivity Experience - UC Berkeley
- Adapting to Changing Contexts - Stanford University
- Optimizing Self-Awareness - Stanford University
- Expanding Your Data Fluency - University of Virginia
- Communicating Persuasively & Building Trust - Stanford University
- Analyzing Complex Problems - IMD
- Achieving Mental Flow & Thriving - Duke
- Driving Results with Flexible Leadership - ExecOnline
- Elevating Coaching Skills - Duke
- Launch into Leadership - ExecOnline
- Influencing with Diplomacy - The Wharton School
- Enhancing Interpersonal Dynamics Experience - UC Berkeley
Activities
- Walking
- Puzzles
- Reading
- Adventure
- Cooking
- Living with loved ones
Languages
Spanish
Native or Bilingual
Timeline
Supervisor
United Parcel Services
08.2020 - Current
Package Handler
United Parcel Services
12.2013 - 05.2020
Maintenance Tech Supervisor
Arizona State University
12.2013 - 05.2017
- Embracing a Growth Mindset Experience - Berkeley Haas
- Aligning Team Priorities - ExecOnline
- Communicating with Impact Experience - ExecOnline
- Simplifying Complex Decision-Making - Yale School of Management
- Telling a Compelling Data Story - University of Virginia
- Communicating for Influence - Tuck Executive at Dartmouth
- Managing Your Visibility - Tuck Executive Education at Dartmouth
- Optimizing Team Collaboration - The Wharton School
- Strengthening Self-Advocacy Experience - UC Berkeley
- Leading Difficult Conversations - ExecOnline
- Managing Uncertainty for Managers - ExecOnline
- Enhancing Organizational Data Capabilities - IMD
- Achieving Peak Productivity Experience - UC Berkeley
- Adapting to Changing Contexts - Stanford University
- Optimizing Self-Awareness - Stanford University
- Expanding Your Data Fluency - University of Virginia
- Communicating Persuasively & Building Trust - Stanford University
- Analyzing Complex Problems - IMD
- Achieving Mental Flow & Thriving - Duke
- Driving Results with Flexible Leadership - ExecOnline
- Elevating Coaching Skills - Duke
- Launch into Leadership - ExecOnline
- Influencing with Diplomacy - The Wharton School
- Enhancing Interpersonal Dynamics Experience - UC Berkeley
Bachelor of Science - Criminal Justice Administration - Emphasis; Intelligence Studies
NORTHERN ARIZONA UNIVERSITY
AA - Administration Criminal Justice System
Rio Salado College
AA - BUSINESS FUNDAMENTALS
PERCIPIO CPE
IT Professional Fundamentals - Operating Systems
PLIRALSGHT
Honors society -
Phi Theta Kappa
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