Ellie Marble
Billings,MT
Summary
I've been a medical card holder for 13 years. My Aunt has been a caregiver for medical patients since Montana made it legal. I've spent a lot of time around dispensaries and the grow. The science behind it is super cool. I love educating customers on the different products that are available to them. This industry is definitely a passion of mine.
Overview
18
18
years of professional experience
Work History
Lead Budtender
K & C Management (312 Cannabis)
01.2023 - Current
- Stayed up-to-date on industry trends and regulations, enabling informed recommendations to both customers and management.
- Participated in community outreach events representing the dispensary positively within local communities.
- Enhanced customer satisfaction by providing thorough product knowledge and personalized recommendations.
- Managed high volume of cash with 100% accuracy rate
Beauty Advisor
Billings Beauty Supply
11.2022 - 01.2023
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Processed payments, entering sales in register for prompt customer service.
- Recommended specific hair and beauty products to meet individual customer needs.
Stylist/Store Manager
Great Clips
03.2007 - 09.2021
- Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
- Developed strong relationships with clients, leading to increased repeat business and referrals. Doing up to 25 to 30 haircuts a day.
- Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
- Monitored current trends to understand fashions and better serve customer needs.
- Provided excellent customer service by attentively listening to client needs and addressing concerns promptly.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
Lead Cocktail Server
Planet Lockwood
04.2006 - 02.2007
- Enhanced guest experiences by providing exceptional cocktail service and tailored recommendations.
- Collaborated with bartenders to ensure accurate beverage orders and seamless service delivery.
- Utilized strong multitasking skills to manage simultaneous drink orders while maintaining excellent customer interactions.
- Efficiently balanced multiple responsibilities during high-volume periods without sacrificing quality of service. Serving anywhere from 20 to 60 customers in a shift.
Beauty Advisor
Ed Wyse Beauty Supply
04.2006 - 01.2007
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Processed payments, entering sales in register for prompt customer service.
- Recommended specific hair and beauty products to meet individual customer needs.
Education
Cosmetology License - Full Cosmetology
Blanco Blanco Cosmetology School
Billings, MT02.2001
High School Diploma -
Billings Senior High School
Billings, MT12.1999
Skills
- *Customer Service
- *Educating customers on proper products
- *Computer skills
- *Money management
- *Customer complaints
Timeline
Lead Budtender
K & C Management (312 Cannabis)
01.2023 - Current
Beauty Advisor
Billings Beauty Supply
11.2022 - 01.2023
Stylist/Store Manager
Great Clips
03.2007 - 09.2021
Lead Cocktail Server
Planet Lockwood
04.2006 - 02.2007
Beauty Advisor
Ed Wyse Beauty Supply
04.2006 - 01.2007
Cosmetology License - Full Cosmetology
Blanco Blanco Cosmetology School
High School Diploma -
Billings Senior High School
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