Summary
Overview
Work History
Education
Skills
Timeline
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Jackson Weaver

Lebanon,TN

Summary

Dynamic sales and management professional with expertise in customer service and problem-solving. At Discount Tire, enhanced customer satisfaction by resolving complaints and mentoring staff. Proven track record in sales and POS system operation. Reliable and punctual, fostering teamwork and collaboration to drive business growth and improve service quality.

Overview

2026
2026
years of professional experience

Work History

Sales Associate

FedEx Office
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Assistant Manager

Discount Tire
Mount Juliet, TN
10.2023 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.

Education

Wilson Central High School
Lebanon, TN

Palmetto Ridge High School
Naples, FL
2022

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • POS system operation
  • Reliable and punctual
  • Sales expertise
  • Complex Problem-solving

Timeline

Assistant Manager

Discount Tire
10.2023 - Current

Sales Associate

FedEx Office

Wilson Central High School

Palmetto Ridge High School