Ellie Poulaille
Jonesboro,GA
Summary
Dedicated Medical Assistant with extensive experience at Piedmont Orthopedics, skilled in phlebotomy and patient scheduling. Proven ability to enhance patient satisfaction through compassionate care and effective communication. Committed to maintaining HIPAA compliance and optimizing clinic workflow, ensuring a seamless patient experience while supporting healthcare teams.
Overview
21
21
years of professional experience
Work History
Medical Assistant
Piedmont Orthopedics
04.2023 - Current
- Assisted physicians with patient examinations, ensuring adherence to clinical protocols.
- Managed patient scheduling and follow-up appointments to optimize clinic workflow.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
Medical Assistant
Bloom Fertility
10.2022 - 04.2023
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Assisted physicians with patient examinations, ensuring adherence to clinical protocols.
- Managed patient scheduling and follow-up appointments to optimize clinic workflow.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Collected and documented vital signs, maintaining accurate patient records in electronic health system.
Medical Assistant
Acrm
06.2005 - 09.2022
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Taught patients about medications, procedures, and care plan instructions.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
Education
High School Diploma -
GHS
St Vincent And The GreadinesSkills
- Customer service
- EMR / EHR
- HIPAA compliance
- Medical terminology knowledge
Affiliations
- Jehovah’s Witness
Timeline
Medical Assistant
Piedmont Orthopedics
04.2023 - Current
Medical Assistant
Bloom Fertility
10.2022 - 04.2023
Medical Assistant
Acrm
06.2005 - 09.2022
High School Diploma -
GHS