Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Extracurricular activities
Generic

Ellie Ruge

Colorado Springs,CO

Summary

Possesses strong skills in customer service, communication, and personalizing experiences in the Lifetime club. Skilled in cash and credit transactions with retail items and tennis equipment. Committed to creating a welcoming environment for players and members, and ready to utilize and develop these skills further.

Overview

2
2
years of professional experience
1
1
Certificate

Work History

Front Desk Receptionist

Lifetime
05.2025 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained, organized, and cleaned front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated, and confirmed tennis court reservations and lessons.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Collected class, privates, and retail payments, and completed Point of Sale.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.

Assistant Tennis Coach

Lifetime
12.2023 - Current
  • Explained and demonstrated basic tennis techniques to children.
  • Taught proper physical conditioning for maximum endurance, health, and safety.
  • Increased player satisfaction with personalized feedback on their performance, highlighting areas of improvement and development.
  • Assisted head coach in developing new players.
  • Facilitated strong feedback and guided players to improve their tennis strategy.

Education

Bachelor's Degree -

University of Colorado At Colorado Springs
Colorado Springs, CO
05-2029

Skills

  • Customer service
  • Attention to detail
  • Time management
  • Listening skills
  • Cash handling
  • Telephone etiquette
  • Problem-solving skills
  • Team collaboration

Certification

CPR Certification

Interests


  • Gym Workouts
  • Tennis
  • Drawing and Painting

Timeline

Front Desk Receptionist

Lifetime
05.2025 - Current

Assistant Tennis Coach

Lifetime
12.2023 - Current

Bachelor's Degree -

University of Colorado At Colorado Springs

Extracurricular activities

I have been playing tennis for about 7 years, dedicating hundreds of hours to improving and competing. I played on my high school varsity team all four years and currently play for the UCCS club team.

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