Ellie Sam
Downingtown,PA
Summary
A forever evolving and passionate professional looking for a career pivot. I have an excellent track record of excelling in client consultations to ensure all goals and expectations are met. I have experience appointment scheduling, and maintaining a busy, yet smooth schedule. I leverage social media to enhance visibility and drive revenue. Recognized for attentive service and being detail-oriented, I consistently achieve high client satisfaction and foster a collaborative team environment.
Overview
2027
2027
years of professional experience
Work History
Hairstylist
Decola Salon
Exton, PA
03.2025 - Current
- Consulted clients on desired styles, hair condition, and service options to ensure tailored results.
- Maintained clean, organized stations and sanitized tools to support safe, professional service standards.
- Scheduled and prepared client appointments while managing service flow efficiently throughout shifts.
- Built repeat business through reliable service, strong communication, and attentive client care.
- Addressed client concerns promptly and adjusted techniques to achieve requested styling outcomes.
- Processed payments, entering sales in register for prompt customer service.
- Collaborated with fellow stylists, assistants, and administrative staff to create a positive work environment and share best practices.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Educated customers on products to maximize benefits.
- Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
- Increased salon revenue by upselling products and additional treatments during appointments.
- Resolved guest complaints about service or style.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Trained junior hairstylists in salon procedures, product knowledge, and advanced cutting techniques for skill development.
- Leveraged social media platforms to showcase work and attract broader clientele.
Hairstylist
Style Masters Salon
Malvern, PA
07.2020 - 03.2025
- Created customized cuts, color, and styling services aligned with salon standards.
- Recommended retail products and at-home care routines to support client results.
- Maintained sanitation protocols for tools, stations, and shared salon equipment.
Food Service Worker
PJ Whelihan's
West Chester, PA
2017 - 2021
- Prepared menu items following kitchen recipes and portion standards.
- Maintained clean, sanitized workstations, equipment, and serving areas.
- Assisted guests with order accuracy, special requests, and timely service.
- Restocked ingredients, supplies, and beverage stations throughout shifts.
Hair Salon Assistant
Joseph Anthony
Glen Mills, PA
2018 - 07.2020
- Supported stylists with shampooing, blow-drying, and client preparation for service appointments.
- Sanitized tools, stations, and equipment to maintain clean, organized salon environment.
- Assisted with color mixing, bowl setup, and application prep under stylist direction.
- Welcomed guests, managed check-in flow, and provided attentive front-desk support.
Education
No Degree -
West Chester University of Pennsylvania
West Chester, PACosmetology -
Paul Mitchell The School
Bear, DE07.2018
Skills
Quick learner
Client consultation
Detail-orientated
Schedule management
Highly motivated self-starter
State licensed cosmetologist
Social media promotion
Appointment coordination
Industry trend analysis
Additional Information
I became interested in entering the wedding coordination space through planning my own wedding in the fall of 2024. I took it all on myself to plan a 130 person wedding in less than eleven months. It was a whirlwind but I had so much fun and would love to help other couples achieve their dream days as well!
Timeline
Hairstylist
Decola Salon
03.2025 - Current
Hairstylist
Style Masters Salon
07.2020 - 03.2025
Food Service Worker
PJ Whelihan's
2017 - 2021
Hair Salon Assistant
Joseph Anthony
2018 - 07.2020
No Degree -
West Chester University of Pennsylvania
Cosmetology -
Paul Mitchell The School