Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ellie Sherman

Baltimore,MD

Summary

Energetic and personable with natural ability to create welcoming environments and foster positive guest experiences. Possesses strong communication and organizational skills essential for coordinating reservations and managing guest interactions. Committed to providing exceptional service and contributing to seamless and enjoyable atmosphere.

Offering strong interpersonal skills and genuine interest in guest satisfaction, eager to learn and grow in hospitality environment. Brings ability to quickly absorb new information and apply it effectively. Ready to use and develop communication and organizational skills in working roles.

Overview

2
2
years of professional experience

Work History

Host

The Food Market (Hampden)
06.2023 - Current
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Managed the flow of restaurant traffic, strategically assigning tables based on server availability and guest preferences for optimal efficiency.
  • Assisted in increasing table turnover rate by promptly clearing and resetting tables after guest departure.
  • Supported team morale by fostering positive relationships with coworkers through reliable communication and teamwork efforts.
  • Handled high-pressure situations with grace, maintaining a calm demeanor and professional attitude during peak hours and unexpected challenges.

Education

Bachelor of Arts - Psychology

University of Colorado At Boulder
Boulder, CO
05-2028

High School Diploma -

Friends School of Baltimore
Baltimore, MD
06-2024

Skills

  • Customer service
  • Team collaboration
  • Multitasking proficiency
  • Effective time management
  • Foreign language skills
  • Adaptable to change
  • Team player mentality
  • Detail-oriented

Languages

Spanish
Limited Working
English
Native or Bilingual

Timeline

Host

The Food Market (Hampden)
06.2023 - Current

Bachelor of Arts - Psychology

University of Colorado At Boulder

High School Diploma -

Friends School of Baltimore
Ellie Sherman