Summary
Overview
Work History
Education
Skills
Timeline
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Ellie Somes

Linneus ,Maine

Summary

Dynamic and customer-focused professional with a proven track record at Carrot Top Corporation, excelling in customer service and cash handling. Recognized for building lasting client relationships and enhancing satisfaction through personalized experiences. Adept at problem-solving and time management, consistently delivering exceptional results in fast-paced environments.

Overview

2025
2025
years of professional experience

Work History

Sales Associate

Carrot Top Corporation
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.

Barber

Jack’s Barbershop
06.2014 - 09.2024
  • Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
  • Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
  • Answered incoming telephone calls and scheduled appointments for clients.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Continually honed personal barbering techniques to deliver consistent quality across all services provided to clients.
  • Enhanced client satisfaction by providing personalized haircuts and grooming services based on individual preferences.
  • Provided expert advice on hair care routines, product recommendations, and at-home maintenance tips for clients.
  • Showcased excellent communication skills when consulting with clients about their desired looks or addressing any concerns they may have had during the service process.
  • Consistently received positive performance reviews from guests.
  • Consulted with clients to assess personal style preferences and unique needs.
  • Demonstrated exceptional time management skills to accommodate multiple appointments daily while minimizing wait times for clients.
  • Handled administrative tasks such as appointment scheduling, inventory management, and cash handling to ensure smooth salon operations.
  • Stayed up-to-date with current trends in men''s grooming by participating in industry events, conferences, and training sessions.

Education

Cosmetology - All Aspects of Hair Head And Scalp

Fort Bend Career Academy
Houston, TX
05.1985

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Problem-solving
  • Excellent people skills
  • Reliable and punctual
  • Exceptional customer service
  • Outgoing personality
  • Cash handling
  • Flexible schedule
  • Verbal/written communication
  • Client service
  • Conflict resolution
  • Customer needs assessment
  • Professional demeanor

Timeline

Barber

Jack’s Barbershop
06.2014 - 09.2024

Sales Associate

Carrot Top Corporation

Cosmetology - All Aspects of Hair Head And Scalp

Fort Bend Career Academy

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Ellie Somes